The Final Cut Pro X CRASH Thread

But only from web services to spank naughty boys and girls. Use feedback.

With information please. Enough with the whinny little girly men and the where's my EDL export boo hoo.

Apple told me they were reading these postings... In fact they had me send them a link to several of the postings.

Apple knows that they have a sick program... And they are letting the users bring fourth all the bugs. This was a big change for apple, pushing crap out the door under a PRO label. In the past that word really did apply to the software

And apple would go out of their way to fix issues. Now they care more about profit than users. It's not the old apple supporters they care about only new money, from people who have never owned a Mac. I was on the phone with apple for four days. Going over every possible fix with apple. End the end it was this community that fixed my problems, not apple.

People who talk down to this group about how we share our problems and help each other, because apple will not, must be full of crap. As a pro editor for 20 year with ABC and PBS, apple has left the building when it comes to PRO apps. They want mainstream America not us Pros... We have been tossed to the side for profits...

Keep posting, no matter what is said, because we must help each other.

One last thing, many of us went to apple first, we are here because apple did not have answers...

Well, I actually just got and replied to an email from someone at the Apple helpdesk because of posting on a thread. They are reading, watching, and I can only assume are trying to fix all this mess...

We use feedback in FCPX! Are you in the sixth grade? Grow up, real Pros do what it take to get the work done.

This is a great community and we share information and vent, because it is a healthy way to find out what is going on. When apple grows some nuts and starts to fix this crap, it will be because of communities like this one.

You must watch FOX news, so you don't need to think...

I'm not saying don't post here. I saying use feedback because that is a collated and databased forum. I KNOW that. Yes, we should post here, but enough with the whinning. It's been weeks, and we've all heard it a thousand times. That's all I was saying, with a slight attempt at levity; perhaps the Governator/SNL reference escaped some people.

You don't know anything about me ajhmedia. Yes, Apple has moved away from the pro market, but we're all sick of hearing pros whine about it. Everybody who works in video or television should know this application probably does not work for them, and whining about it isn't going to change that. Nobody cares. Get over it and move on. But I'm telling you one thing, a lot of one-man band newsers are liking what they have here, and that's the future.

Apple will fix it when Apple wants to fix it. Personally if I was them, and read all this ***** here, I'd say screw em and walk away from it, which they may yet do.

Tom: I am fully agreeing with you !

Remember the whining when Apple changed from 'The Finder' to MacOSX! I see where they are now ... Change comes sometimes with pain. I have never been let down by Apple, so I am ready to take some pain to help this program succeed.

Btw: I am not a Pro. Maybe a Prosumer. The potenial I see is great - if the bugs were not there. But it WILL get fixed. And if I were a PRO, I would NEVER switch immediately to a completely redisgned major release. NEVER. This is just plain naive ... or even unprofessional ...

And: yes, the forum IS great. I am getting much help and advice from there. But let's be constructive rather than create another mess in an otherwise great place. This helps nobody.

Just to be clear, we have eight suites running here. Two of them running 24/7. We put FCPX on two suites and the rest are running FCP7. We would go broke if we put all our eggs in one basket. We are changing two of the suites to AVID. Diveristy is good and the only safe way to operate an edit house. Some of our clients go into the suites and spend several days cutting their product. Our line cutters will not go near FCPX... But maybe when it grows up into a real Pro App, we can try once more to change over two of the suites. For now the FCPX suites are just cutting very simple product.

"enough with the whinning. It's been weeks, and we've all heard it a thousand times... we're all sick of hearing pros whine..."

*gasp*

And I'm so sick of reading ignorant comments like yours that I've put a freaking bucket by my workstation. How dare you make disparaging remarks about people who have every right to be upset. I don't know what the heck I'm going to do now; my foundation is in LIMBO!

I'm considering buying a PC – can it get any worse than that?!

Brother, I'm gonna whine until the sun don't shine, and Apple is big enough to take it – and will learn from it.

Are you paid by Apple to "help"? If not, I suggest you find another avocation because Oprah you're not.

I can also confirm that these threads are being followed by Apple. After I posted on this thread I received an email from a 'Host on Apple Support Communities' which said ...

Your thread "The Final Cut Pro X CRASH Thread" caught the attention of my Engineering Department.

he asked for crash logs from Console - and gave me a link to post these to - and a follow up number.

So, they are taking note of all these comments. I find this encouraging - at least - and like all who have posted here and on all the other FCPX threads, hope that this soon translates into updates which solve the problems!

Even if the threads are being followed by Apple, I'd still recommend using feedback or, even better, the bug reporter: http://bugreport.apple.com (requires free developer account)

It's always best to notify Apple directly to guarantee that they will see the information and that it will be passed onto the relevant parties. It also helps them realize how common a particular problem is and prioritize accordingly.

I'm not paid by Apple.

You can be upset as much as you want. You have every right to be upset, and if you'd added your voice to the chorus in the first weeks like I and many, many others did complaining about the way Apple handled this release and the pro editing market, then I was right with you. But time's gone by, we're over that river, and Apple's burned that bridge. You can stay with FCP or move on. Many are making the choice to move on. That's fine. I wish you the best of luck and hope you find a solution that works for you. I've used Premiere a lot and Avid a bit, and they're both excellent. But it's really annoying hearing the same stuff every day for two months now. Work with the app, don't work with the app, it's nothing to me either way, but really another rehash of the same complaints is wasting everyone's time.

Thanks - good advice. I have used fedback before, but perhaps not as often as I should!

Tom Wolsky wrote:

I'm not paid by Apple.

You can be upset as much as you want. You have every right to be upset, and if you'd added your voice to the chorus in the first weeks like I and many, many others did complaining about the way Apple handled this release and the pro editing market, then I was right with you. But time's gone by, we're over that river,

You have to take into account human nature, with this many problems and this much disappointment the complaining is not going to go away in weeks or months. I'm sure there are those that feel betrayed by this move, pros who've supported Apple through the lean years only to see one of their flagship applications go down in flames, and with Apple having the gall to call it Final Cut Pro version 10. Also, new users are signing on here daily which fans the flames a bit. I would expect the complaining to stop when Apple makes a statement or delivers a more robust version of FCPX, have to admit, there's some serious bugs in the program, serious as in losing work.

Apple deserves all the bad press/vibes they're getting, users should not be paying beta testers.. especially those using "Pro" applications.

Unlike you, Tom, I do not add my voice to anything unless I've had time to understand it. Also, I am still seeing plenty of blindsided people pop on to ask questions like, "hey, what the heck happened to the save as button," or "can I open FCP7 in FCX?" They obviously didn't get the memo...

You're there to answer most of them with a simple "no", so I can appreciate you're being tired of it. Sort of like a detached mortician, "yeah, he died months ago; didn't you read the obituary?" Then there's the *cough* credible comment I ran across from another expert that was annoyed by all the whining. He liked "FCX much better than FCP9." Yeah, somehow we all missed FCP8 and 9…

Tom, I do not appreciate anyone who attempts to stifle others from speaking out, no matter how annoyed or inconvenienced it makes them feel; I consider comments like "stop whining" a type of cyber-bullying. Further, this is not your forum; it's a fourm hosted by Apple for their community. Perhaps you should be the one who simply stops reading threads that annoy you, because it's not really fair to those who have every right to say whatever they please, as long as they do not violate Apple's TOU.