nfoo

Q: The Final Cut Pro X CRASH Thread

Hi, I'd like to start a thread for people that experience crashed in Final Cut Pro X.

No other Applications crashes on my Mac Pro. I have never experienced crashes like

I do now with Final Cut Pro X.

 

During my three hours spend with FCPX it crashed about 8 - 9 times.

The Crash reporter seems to indicate that is related to the functions that use the Video Card acceleration.

It's always OpenCL / OpenGL ...

 

Please Post if your's crashes, too.

Mac Pro, Mac OS X (10.6.7), 6 Core, 8 GB RAM, Ati 5870

Posted on Jun 21, 2011 11:08 AM

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Q: The Final Cut Pro X CRASH Thread

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  • by jgerstel,

    jgerstel jgerstel Aug 21, 2011 5:20 PM in response to nfoo
    Level 1 (0 points)
    Aug 21, 2011 5:20 PM in response to nfoo

    FCP X also unstable when "browsing" effects. This results in blue screens. Looks like random crash, not repeatable / reproducable when clicking the same effect again. It just crashes on another one. My old FCP Studio was stable as a rock. Also some other bugs:

     

    -send to compressor does not work although it is installed.

    -main project window uses other audio channel than "scrubbing" raw footage in "event library" screen

    -dragging footage from finder to fcp x sometimes hangs. Quit & restarts resolves issue

     

    hardware:

    cpu Intel Quad Core, SSD drive & black caviar disks

    RME fireface 800 for audio

    27 inch screen

    osx 10.6.8

    (use mbpro to test Lion, but don't trust it yet)

     

    Hope they will release an update soon.... or should I switch back to FCP studio again? So now the question is: unstable FCP X with better GUI vs FCP S fast & stable, but more "old style" GUI....

     

    (At least my cubase 6 & Play 3 upgrade remained stable.... but that is not apple)

  • by oliver10.0,

    oliver10.0 oliver10.0 Aug 23, 2011 11:30 AM in response to jgerstel
    Level 1 (0 points)
    Aug 23, 2011 11:30 AM in response to jgerstel

    I was being a bit of a dummy and it took me a while to realize... Just in case there are a few others like me having similar issue i'll post what was happening.

     

    i was having continuous crashes maybe 15 a day. through crash analysis i realized %90 of my crashes were audio related. I did all the recommended procedures, dumping prefs etc all of which helped me open fcp when it would crash on start up etc, but it was still crashing the same as before. then as i was looking at my (50min) project and i realized that the audio had been messed/moved around, some sort of bug thing. some was in the storyline, some above and some that i could do nothing with but delete. anyway it had happened on many of my projects and i just assumed fcpx didn't care where the audio was and was treating all clips the same. but i moved all the sound below the storyline and deleted any stuck clips and i have not had more than 3 crashes in 4 days...

     

    hope this might help someone as i nearly lost my mind being 4 weeks into an edit and no places to turn... no project history!!

     

    Anyone heard any rumors when/if an update will be released? 

  • by derryfrombournemouth,

    derryfrombournemouth derryfrombournemouth Aug 24, 2011 8:00 AM in response to nfoo
    Level 1 (0 points)
    Aug 24, 2011 8:00 AM in response to nfoo

    I've been working on a project for about a month and a half now. My events and projects are all saved on an external HD connected through my USB. I have had multiple crashes whilst working on this main project but they havent done any real damage just cause an inconvenience. Except for today whilst working on a project my USB came loose and I got a warning to quit final cut pro to make sure I don't lose any data. I clicked quit, re-opened my FCPX and my main project was missing... I located the project file on my HD and it tells me that the file can not be opened as it may be corrupt/truncated... All my other events and projects still work fine just this one I've been working on... and there are no other previous 'versions' I can go back to, just the one corrupt project file... Can anybody please help, is there a way I can get my hard work back?

  • by millerrh512,

    millerrh512 millerrh512 Aug 24, 2011 8:07 AM in response to derryfrombournemouth
    Level 1 (0 points)
    Aug 24, 2011 8:07 AM in response to derryfrombournemouth

    One time I had a USB drive come out without ejecting and the whole thing was corrupt.  I hate the fact that you have to eject drives before unplugging cables. It's enough to make sure my Time Machine drive is always off unless I'm purposefully backing it up.

     

    Sorry to hear about your loss, I don't know if it is possible to uncorrupt a file.

  • by Andy Neil,

    Andy Neil Andy Neil Aug 24, 2011 9:06 AM in response to jgerstel
    Level 4 (3,795 points)
    Aug 24, 2011 9:06 AM in response to jgerstel

    > FCP X also unstable when "browsing" effects. This results in blue screens.

     

    This was very similar to my problem crashes.  I fixed it by doing a completely clean reinstall of my operating system and software.  See my previous post for details.  Could work for you as well.

  • by Jon Chappell,

    Jon Chappell Jon Chappell Aug 24, 2011 1:41 PM in response to Andy Neil
    Level 5 (4,005 points)
    Aug 24, 2011 1:41 PM in response to Andy Neil

    See #9 in the bug list for more details on the blue effects / generators issue:

    http://www.digitalrebellion.com/blog/posts/final_cut_pro_x_bug_list.html

  • by T.M.A.,

    T.M.A. T.M.A. Aug 24, 2011 1:46 PM in response to nfoo
    Level 1 (0 points)
    Aug 24, 2011 1:46 PM in response to nfoo

    Here's my latest crash thread. Came from a SD project, with only 3 short clips.

     

    Thread 59 Crashed:: com.apple.flexo.worker-thread

    0   libsystem_c.dylib                 0x00007fff8b68dd8b memmove$VARIANT$sse42 + 206

    1   com.apple.Flexo                   0x00000001008dacbe DVAudioCursor_CreateSampleBuffer + 1406

    2   com.apple.MediaToolbox.ProAppsSupport    0x0000000101e88bbc FigSampleGeneratorCreateForFormatReaderWithScheduledIO + 10581

    3   com.apple.Audio.provider          0x00000001064f6974 0x1064ee000 + 35188

    4   com.apple.Audio.provider          0x00000001064f7854 0x1064ee000 + 38996

    5   com.apple.Audio.provider          0x00000001064efd9e 0x1064ee000 + 7582

    6   com.apple.Flexo                   0x00000001008d5b7f -[FFAnchoredComponentAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 383

    7   com.apple.Flexo                   0x0000000100b4540d AudioDynamicScopingWindow::CreateAndPrerollStreamScopes(long long, long long, long long, long long, FFPrerollSync*) + 653

    8   com.apple.Flexo                   0x0000000100b45e91 AudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 289

    9   com.apple.Flexo                   0x0000000100b4ae8d -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1277

    10  com.apple.Flexo                   0x0000000100b4611c AudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 940

    11  com.apple.Flexo                   0x0000000100b4ae8d -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1277

    12  com.apple.Flexo                   0x0000000100b4540d AudioDynamicScopingWindow::CreateAndPrerollStreamScopes(long long, long long, long long, long long, FFPrerollSync*) + 653

    13  com.apple.Flexo                   0x0000000100b45e91 AudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 289

    14  com.apple.Flexo                   0x0000000100b4ae8d -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1277

    15  com.apple.Flexo                   0x000000010082f98a -[FFStreamAudio render:withFormat:forTime:andFrames:channels:] + 1866

    16  com.apple.Flexo                   0x000000010082f1d2 -[FFStreamAudio render:forTime:andFrames:] + 162

    17  com.apple.Flexo                   0x00000001008d04a8 FFAudioPlaybackSkipStyleBuffer::addBufferSlice(unsigned long long, long long, FFAudioPlayback::PlaybackDirection) + 1592

    18  com.apple.Flexo                   0x00000001008cc52a WorkerThread::Run() + 106

    19  com.apple.Flexo                   0x000000010086665a Thread::RunHelper(void*) + 42

    20  libsystem_c.dylib                 0x00007fff8b6b48bf _pthread_start + 335

    21  libsystem_c.dylib                 0x00007fff8b6b7b75 thread_start + 13

  • by Andy Neil,

    Andy Neil Andy Neil Aug 24, 2011 2:36 PM in response to Jon Chappell
    Level 4 (3,795 points)
    Aug 24, 2011 2:36 PM in response to Jon Chappell

    Jon Chappell wrote:

     

    See #9 in the bug list for more details on the blue effects / generators issue:

    http://www.digitalrebellion.com/blog/posts/final_cut_pro_x_bug_list.html

     

    Sure wish I knew about this before I reinstalled my entire computer.  I guess my Google skills leave much to be desired.

     

    Andy

  • by Wolfgang Gaebler,

    Wolfgang Gaebler Wolfgang Gaebler Aug 25, 2011 2:00 AM in response to nfoo
    Level 1 (5 points)
    Aug 25, 2011 2:00 AM in response to nfoo

    My FCPX crashes around 2-4 times an hour on an Apple Mac Pro 12-core 2,66 GHz with 32 GB RAM... that's more than annoying!

  • by solon,

    solon solon Aug 25, 2011 2:52 AM in response to nfoo
    Level 1 (0 points)
    Aug 25, 2011 2:52 AM in response to nfoo

    My FCPX crashes constantly when working with music from iTunes library... if I make changes to the track and want to replay it, bumm... If i on the other hand import the track to my event folder it accurs less, still unstable but better.

    How can two apps by the same creator have such a bad integration.....

     

    Apple... come on.. give us an update!

  • by maxsim,

    maxsim maxsim Aug 25, 2011 6:57 AM in response to nfoo
    Level 1 (0 points)
    Aug 25, 2011 6:57 AM in response to nfoo

    Seems to be there is an workaround for this 'text effect'- or 'lower third edit'- bug. Use fontbook to disable all 'User'-fonts but keep all 'Computer'-fonts alive.

     

    Lateron you can evaluate the 'User'-fonts one by one ... if you like ... I mean if you have time ... and nothing else to do to fix Apples programs ...

  • by Stevemersey,

    Stevemersey Stevemersey Aug 27, 2011 2:38 PM in response to nfoo
    Level 1 (0 points)
    Aug 27, 2011 2:38 PM in response to nfoo

    I have a three month old Imac 27 bought to edit dslr video for youtube to promote my business. I upgraded from imovie to FCPX. I am running Lion. My crashes come mostly when adding voice overs. I can maybe record/add three short audio clips before I get the beachball and it freezes. I then have to force a quit and will loose the last clip recorded. This is a pain and very slow, and of course I have had other crashes. I can create the movies I need quickly and without problem on my macbook pro in imovie. I was in search of better colour correction and more flexibility than I was getting in imovie hence the investment in  the imac and FCPX. This has been a complete waste of time and money.

     

    With those movies which do not need voice over and do not crash I still have problems with audio in FCPX. I can have a pefectly good movie that when I export it produces very poor quality sound with crackles and pops. This is particularly noticeable with high pitched music such as flute music. The same clips and audio edited in imovie are perfect.

     

    And final gripe is that the quality of my voice recordings are not a patch on those used with the same microphone on the same computer with garage band or other audi software such as Ableton Live.

     

    What would be great would be if apple published a little more information on when updates/fixes are coming and maybe some advice on working round known issues. Meantime I will look in here to see what advice I can pick up.

  • by coocooforcocoapuffs,

    coocooforcocoapuffs coocooforcocoapuffs Aug 27, 2011 6:22 PM in response to Stevemersey
    Level 3 (853 points)
    Aug 27, 2011 6:22 PM in response to Stevemersey

    man, i feel ur pain on that one. i've used imovie a ton to promote business (the trailers templates are great for that) and when i needed to fix the footage i am lucky enough to have FCS3, with some great plugs. I tried for two weeks to do the same with FCPX and finally gave up (lack of understanding and crashes did me in).

     

    What would be great would be if apple published a little more information on when updates/fixes are coming and maybe some advice on working round known issues.

    I don't think they will ever publish the above, as they never have to date. All the help you will get is here and at creativecow.net, and perhaps other like sites. Well, best of luck!

  • by solon,

    solon solon Aug 28, 2011 11:42 AM in response to nfoo
    Level 1 (0 points)
    Aug 28, 2011 11:42 AM in response to nfoo

    Hi everybody..

     

    I had a bad bad case of crash on launch.  The last thing i did was to add some text generatior at the end of my project and bummm.. every time i tried to relaunch it crashed.

     

    The only thing that helped was to trash the whole render folder.

  • by Gino Del Guercio,

    Gino Del Guercio Gino Del Guercio Aug 29, 2011 9:56 AM in response to nfoo
    Level 1 (5 points)
    Aug 29, 2011 9:56 AM in response to nfoo

    I've suddenly begun getting a lot of crashes, but then I turned off all my filters, including Red Giant Mojo, and the crashes have stopped, at least so far.

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