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User profile for user: NSergent
NSergent Author
User level: Level 1
0 points

Restore from backup issue- contacts and pictures deleted

I seem to have screwed up but I hope someone can help me out!

I got a new iphone 4 yesterday from Verizon and they put all of my contacts from my old phone onto my new iphone.

Before I got home I took some pictures and edited my contacts a bit and then when I got home I connected my iphone to my new pc's itunes.

Before syncing or anything I used home sharing to copy my library over to my new computer because I had not used itunes on it yet but had itunes on a previous computer which both of my ipods were synced to.

Anyway, I connect my iphone and instead of selecting "Create new device" or whatever I selected restore from backup and used my ipod as the device.

Come to find out, this deleted my contacts and the pictures I had taken earlier in the day.

I was wondering if there was any way to get my contacts back and my pictures back.. I can't seem to find a backup for before I did the "restore from backup" when I connected my iphone for the first time. I don't know why it didn't create a backup.. that just sounds stupid.

Any help would be appreciated. thanks

iPhone 4

Posted on Jun 21, 2011 10:52 PM

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1 reply
User profile for user: Andrea Rimicci
Andrea Rimicci
User level: Level 1
128 points

Jun 22, 2011 12:56 AM in response to NSergent

"Restore from backup" works when you want restore a device to the state it was when backed up. You restored from a backup that (obviously) hasn't in it your edited contacts, nor the photos you take, it ended up with a device without them. I guess restore done its job.


It didn't a backup because if you want restore a device, it means you don't want its state as is. If you want a backup, there is an option "Backup" just one line above the "Restore from Backup" you used.


Then, every time you sync your device, a backup is performed automatically (you can also skip backup on sync, but it needs your intervention to say you don't want backup).


Your contacts and pictures, without a backup, are now lost for good. That is the reason backups are important. Do them whenever you can.

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Restore from backup issue- contacts and pictures deleted

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