Previous 1 2 3 4 Next 127 Replies Latest reply: Sep 17, 2011 7:11 PM by babyluliis Go to original post
  • Studio Engineer Level 2 Level 2

    Agreed.

     

    Had those features been of importance to Apple, they would have been included into THIS release.

     

    Just look up Logic Pro.... It USED to be a REAL professional application (It is still used professionally) but all its features are now highly consumer oriented. They killed it. But they monetized the H out of it. And that is what Apple has become. Money. Used to be spirit. Now its money. And nothing wrong with that. If that is what your aim is, great going.

     

    Will Final Cut X be the most used PAID-FOR-APP... YES. But not in the pro-world. And WHO cares. The Pros. NOT THE MAKERS... The Pros make 1% (if that much) of all the users. So screw us.

  • jackjames Level 1 Level 1

    Same here. So I can stop bit****g now and revisit this mess in a few months or so.

  • RedHavoc Level 3 Level 3

    Exactly what I will do. Sure, some people will be busy learning, but frankly I don't have time right now! I wish I did though... well... just being hopeful there!

  • reelstuff1 Level 1 Level 1

    I just want the bugs fixed in FCS and FCP 7 now that would be a novel concept providing a product that actually lives up to the advertising hype

     

    this is an Epic Fail

  • ramojello Level 1 Level 1

    Have not changed my mind. Not happy with this product. I should have waited before purchasing.

  • neilk2350 Level 1 Level 1

    OMG why didnt i get a response

  • Tony500uk Level 1 Level 1

    RedHavoc, did you tell them that you purchased by mistake or that it was a mistake purchasing it? I have applied for a refund but told them that in hindsight I regretted buying it. Should I have said that it was a slip of the finger?

     

    In any event I have applied for a refund and I want it off my machine...

  • Stefan B. Level 1 Level 1

    RedHavoc wrote:

     

    Look what I just received in my inbox:

    [...]

    I'm sorry to learn that you purchased a app called "Final Cut Pro"

    [...]

    Epic

  • RedHavoc Level 3 Level 3

    I told them that due to the lack of certain features which I was not made aware of prior to purchase the application was useless to me in it's current form.

  • dronetacular Level 1 Level 1

    FYI, I just received my refund. I also told them due to lack of certain features. It makes sad to not be able to keep working in the latest version of FCP, but all the missing features are things that I use on a daily basis. If I can't lay back to a D5 with 5.1 audio or send things off to a mix FCP X is of no use to me. For now I will keep using FCP 7, until they either decide to fix the mistakes or abandon what once made FCP a "Pro" program. Until then I will keep my fingers crossed that they can sort things out and give us the program I think we all thought we were getting.

  • davidmintzer Level 1 Level 1
    expertise.applewatch
    Apple Watch

    I will be asking for one tomorrow.  This is a move backwards for a once great product. 

  • Damir Frkovic Level 1 Level 1

    Why is there no "30 day trial" for this thing??  (that would surely solve the "refund" problems)

    It's utterly ridiculous that one can't try this (controversial) software before one forks over $300 for it.

     

    Badly done Apple... badly done indeed!

  • Andrew G. Level 1 Level 1

    This marks 24 hours since I requested a refund, and I haven't heard a thing from Apple.

  • phonax Level 1 Level 1

    Its been 30 hours here! Tonight I will cancel the transaction for my creditcard.

    I am not using it so not paying for it either.

  • neilk2350 Level 1 Level 1

    see below.  does the app disappear from my computer?

     

    Dear Neil,

     

    Welcome to iTunes Store Customer Support. My name is Chitaranjan and I will be assisting you today.

     

    I am sorry to hear that the application you recently purchased is not functioning as expected. I certainly understand your concern and I am sure you want this to be resolved at the earliest.

     

    Neil, I have issue the refund for the application. In five to seven business days, a credit of 326.61 USD should be posted to the credit card that appears on the receipt for that purchase.

     

    The steps outlined in this article resolve many common issues with apps:

     

    Troubleshooting applications purchased from the App Store

    http://support.apple.com/kb/TS1702

     

    I hope this resolves the issue. Please feel free to contact me for further assistance and I will be happy to assist you.

     

    Thank you for being a valued customer. Have a great day!

     

    Sincerely,

     

    Chitaranjan

    iTunes Store Customer Support

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