1 Reply Latest reply: Jun 23, 2011 2:22 PM by CMCSK
Doug in CA Level 1 Level 1 (0 points)

My 5th generation iPod nano is locked.

 

This is not the "screen lock" which asks for a passcode.  Rather, it is like the "hold" switch lock.  A tiny padlock appears in the upper-left hand corner of the screen and the wheel (menu, center butto, etc.) are totally non-responsive.  The hold switch is NOT on, however, and I have toggled it several times to no effect.  It stays locked.

 

I tried to reset, but the menu and center buttons don't respond.

 

I used "restore" on iTunes--twice--but that didn't work, either.

 

The iPod still syncs to iTunes and shows up on my computer when it is plugged in, but I can't get it to respond to pressing of any of the inputs.

 

Any suggestions?

 

Is it dead? 


iPod nano