13 Replies Latest reply: Jun 8, 2014 12:22 PM by andreshgz
Beth Carey Level 1 Level 1 (0 points)

A keynote file I worked on last only yesterday won't open - get this error - "Unable to open 'filename' because it isn't a valid Keynote document."

 

Time machine --  all the previous versions give the same message.

 

I am going to kill myself. This is a HUGE presentation I've been working on for days for a HUGE client.

 

Oh god please help me, apple support. Please tell me how I can get this file to open. Please oh god please. 

 

Yes, this is a legally purchased copy of keynote.

 

Model Name:          MacBook Pro

  Model Identifier:          MacBookPro5,1

  Processor Name:          Intel Core 2 Duo

  Processor Speed:          2.8 GHz

  Number Of Processors:          1

  Total Number Of Cores:          2

  L2 Cache:          6 MB

  Memory:          4 GB

  Bus Speed:          1.07 GHz

  Boot ROM Version:          MBP51.007E.B05

  SMC Version (system):          1.33f8

  Serial Number (system):          W89050GR1GN

  Hardware UUID:          BD3881DD-C6FC-5385-8BB5-017FB7EEFDE1

 

OX 10.6.6

 

Keynote 5.0.5 (942)

 

 

Please email or call me ASAP beth.carey@publicishealthware.com 646-935-6720


MacBook Pro, Mac OS X (10.6.6)