Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Beth Carey
Beth Carey Author
User level: Level 1
0 points

URGENT: Unable to open file because it isn't a valid Keynote document

A keynote file I worked on last only yesterday won't open - get this error - "Unable to open 'filename' because it isn't a valid Keynote document."


Time machine -- all the previous versions give the same message.


I am going to kill myself. This is a HUGE presentation I've been working on for days for a HUGE client.


Oh god please help me, apple support. Please tell me how I can get this file to open. Please oh god please. 😢 😢 😢 😢 😢 😢 😢


Yes, this is a legally purchased copy of keynote.


Model Name: MacBook Pro

Model Identifier: MacBookPro5,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.8 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache: 6 MB

Memory: 4 GB

Bus Speed: 1.07 GHz

Boot ROM Version: MBP51.007E.B05

SMC Version (system): 1.33f8

Serial Number (system): W89050GR1GN

Hardware UUID: BD3881DD-C6FC-5385-8BB5-017FB7EEFDE1


OX 10.6.6


Keynote 5.0.5 (942)



Please email or call me ASAP beth.carey@publicishealthware.com 646-935-6720

MacBook Pro, Mac OS X (10.6.6)

Posted on Jun 23, 2011 9:43 AM

Reply
15 replies
User profile for user: Kelly Coull
Kelly Coull
User level: Level 4
1,420 points

Jun 23, 2011 11:33 AM in response to Beth Carey

Have you tried to create a new Keynote Presentation? Do you have another previously saved Keynote file you can try to open? These will make sure it is a problem with this specific presentation and not the whole program.


Try to delete the Keynote Preferences. They are located in the folder Macintosh HD>Users>your username>Library>Preferences and titled com.apple.iWork.Keynote.plist.


Your profile shows that you are still on Mc OS 10.6.6, is that true? You might try to update to 10.6.7 as I believe that there was a font issue fixed in this update (I don't know for sure since I am still on 10.5.8).


Try those and report back and we will see what we can come up with.

Reply
User profile for user: Beth Carey
Beth Carey Author
User level: Level 1
0 points

Jun 23, 2011 12:01 PM in response to Beth Carey

THIS WORKED:


1. Get info on file

2. Change extension to ".zip"

3. Right click (or control click) and open with "Archive Utility"

4. The file will look like a folder... open it

5. Find the file named index and re name "index.apxl.gz"
6. Close Folder
7. Get info and add ".key" extension
8. File menu and open!



APPLE, U NEED TO FIX THIS. If an old friend hadn't told me this on facebook I'd be redoing a week's worth of work.

Reply

URGENT: Unable to open file because it isn't a valid Keynote document

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up