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I'm on my second power supply on my iMac 27" about 6 months old. Wouldn't wake up from sleep (twice now). Luckily, it's still under warranty, but I'm wondering if anyone else is having the same problem or if I got a "lemon" iMac? It's a bummer being without a machine for a week every few months. Will Apple replace it or do I have to go through this every few months?
iMac, Mac OS X (10.0.x)
If you haven't already I would STRONGLY recommend buying Apple Care. On a computer that is covered by AppleCare if the same thing happens 3x Apple will replace the computer. If you aren't familiar with AppleCare it:
1. Extends the one year warranty to 3 total years from original date of purchase.
2. Offers AppleCare telephone support. This can be very useful if you are new to OS X or Macs.
You can buy AppleCare directly from Apple or you can frequently find it discounted from authorized Apple Resellers such as Amazon or LA Computer Company.
Also I don't know how good the power is to your area of the islands. If the machine is plugged into the wall or inexpensive power strip power fluctuations could be damaging the computer. I would recommend getting a UPS which will provide emergency power in the event of a full power loss, enough to do an orderly shutdown. It will also provide consistent power and finally almost all come with insurance in the event your machine is damaged by a power related problem while connected. In other words it offers another layer of peace of mind. Personally I have had good luck with APC products, you can find those at your local Costco, Office Supply store or computer store.
Thanks...I agree. I bought Apple Care when I picked up the machine after the first power supply was replaced. I suspected I might have a problem machine. Haven't had any issues with my MacBook Air or either of our iPhones or any other Apple products.
I have an APC power supply that it's been plugged in to since day one. Our power is quite reliable...in fact better than I had when I lived in Pennsylvania. An no snow 🙂
Well you're good to go then. If it happens again then ask Apple for a new machine, they're usually very obliging.
I purchased my 27" iMac in Oct. 2013. Just experienced 2nd. Power supply failure. Very frustrating.
Hi Guys, We're pushing apple for a recall on the iMac 27' please check the thread out here, for reasons relating to random crashes and slow start up from a sleep.
https://discussions.apple.com/thread/6176570?start=45&tstart=0
iMac 27" Power supply problems?
