Have you tried rebooting it by pressing both the home and top buttons at them same time?
iPhone and iPod touch: Frozen and unresponsive
no i didn't.. but it worked .. tahnk you!!
thank you soooo much!!
God Bless You!!
I left the iPhone connected to my iMac and it eventually restored to factory settings and then downloaded my last backup from the computer back to the iPhone.
A few things are different but it appears to be 95% the same.
Retrieving data ...