Previous 1 2 Next 18 Replies Latest reply: Apr 4, 2012 5:52 PM by denise93
mdumais Level 1 Level 1 (0 points)

**excuse my english since I'm french**

 

Like a lot of people, I've installed 10.6.8 through software update. And I've experimented kernel panic at startup. So, I unplugged everything (my two USB hubs with multiple peripherals) except the original Apple keyboard and Apple wired mouse. And restarted in safe mode. Downloaded Apple 10.6.8 combo update, install it and restart. Everything went fine. Great.

 

But as soon as I plugged back my USB hub, kaboom! here's come the Kernel Panic again.

 

So, one by one, I plug and unplug my peripherals. To discover that my old optical wired two button mouse (love that mouse ;-))) was THE problem. Even when it's plugged directly in one of the USB port on my Mac Pro. I've try with three different optical USB wired mouse, one Logitech, one Dell and one Verbatim (my old mouse): kaboom! Kernel Panic. With my Microsoft optical wireless mouse? No kernel panic. 10.6.8 crashes only with third partys wired mouses, except the Mac wired mouse.

 

Voilà.

 

So, I'm stuck with the old wired Apple Mouse (that I hate). But no more kernel panic.

 

Hope my story can help someone.

 

And Apple, I missed my optical two buttons wired mouse. ;-))

  • gregoryfromeastchester Level 1 Level 1 (0 points)

    I have the same problem, but only on one of the two iMacs that I updated to 10.6.8.

     

    The first installation went smoothly, and I haven't had any trouble with the mouse or anything else on that iMac.  A Samsung color laser printed continues to work just fine.

     

    The second installation seemed to have a hiccup -- after I had authorized the update there was a second update screen.  That sequence finished with a kernel panic, which continued through several attempts until I unplugged the Logitech laser mouse.

     

    That Logitech mouse  works perfectly on the first updated  iMac, and the other Logitech mouse from that computer causes a kernel panic on the troublesome iMac.

     

    I'm now using an Apple bluetooth mouse, which I'm getting used to - but I would still prefer the option of my good old Logitech mouse.

     

    Another problem is that I can't print to a networked Konica-Minolta bizhub C451.  Tried the combo 10.6.8 updater and reinstalled the Konica driver -- but still no dice.

  • jacooper11 Level 1 Level 1 (0 points)

    Ditto for Konica-Minolta bizhub fails with 10.6.8. C652_106 in my case.

  • jamesfromwoodstock Level 1 Level 1 (0 points)

    I have also run into this using my Microsoft Wireless Mobile Mouse 4000 on my MacBook Pro?  Seems that when the mouse USB is plugged in I get the disturbing "kernel panic" and am forced to reboot without my USB.

     

    I really prefer my wireless mouse and would like to know if there is a fix anywhere out there?  Otherwise, I'll go back to 10.6.7.

  • JF_21 Level 1 Level 1 (0 points)

    Yep, same problem here.  Both my Verbatim and Dell mouse worked fine before the 10.6.8 update and now the system crashes immediately after plugging either of them in.

     

    I hope this gets fixed because on principle, there's no way I would buy new Apple mouse just because of this!

  • jamesfromwoodstock Level 1 Level 1 (0 points)

    I called apple support and the tech suggested rebooting the system in safe mode and then try to plug in the USB adapter for the wireless mouse.  In my case, it worked.  After rebooting normally after that, all worked as before.

     

    We checked my log files and noticed that it was a "cache file" that was causing the problem with the wireless mouse. Seems related to the upgrade.

     

    The log files are located here:

    your_hard_drive/applications/utilities/console

     

    Launch Console and then look in the left column under:

    Diagnostic and Usage Information/System Diagnostic Reports/your latest log file.

     

    The very first line of that log file will tell you what the conflict is.

     

    So, I did a Repair Disk Permissions to my hard drive and then booted in safe mode (shift-key down) and then plugged in the USB adapter for my wireless mouse and everything worked.

     

    Hope this helps.

  • Airedale Level 1 Level 1 (35 points)

    My Kernel panic was on startup after the combo update to 10.6.8.

    I could boot into safe mode.

    The fix in my case was to remove to trash three CHUD Kexts:

     

    CHIDKernLib.kext, CHUDProf.kext, and CHIDUtils.kext

     

    This allowed for normal startup.

    This on a 2.8GHz Intel Core 2 Duo iMac.

     

    Walton

  • jthor Level 2 Level 2 (310 points)

    GOD BLESS YOU @Airedale! This fixed it for me!

  • bryanfromcorpus christi Level 1 Level 1 (0 points)

    @Airedale hey how do i delete those files?

     

     

    thanks in advance

  • Airedale Level 1 Level 1 (35 points)

    System/library/extensions/chud....

    Most will not have these particular kext items.

    They were remnants of an old developer tool instal.

     

    Walton

  • jossue Level 1 Level 1 (0 points)

    I deleted MouseSetting.kext it and now everything works perfectly.

  • Cyclonewind Level 1 Level 1 (0 points)

    Hi Walton. Sounds like I'm having the same problem. But I can't locate system/library/extensions - I don't have an extensions folder inside the library one? Neither can my imac find any tiles with .kext in them. It looks like I'm having the same problem but perhaps they're all too similar. I don't know what will fix mine. I can only use the magic mouse, I can't stand it! Nothing else will work since installing 10.6.8

  • jamesfromwoodstock Level 1 Level 1 (0 points)

    Your system folder is the one located in the main hard drive. Also check what I wrote above.

     

    I called apple support and the tech suggested rebooting the system in safe mode and then try to plug in the USB adapter for the wireless mouse.  In my case, it worked.  After rebooting normally after that, all worked as before.

     

    We checked my log files and noticed that it was a "cache file" that was causing the problem with the wireless mouse. Seems related to the upgrade.

     

    The log files are located here:

    your_hard_drive/applications/utilities/console

     

    Launch Console and then look in the left column under:

    Diagnostic and Usage Information/System Diagnostic Reports/your latest log file.

     

    The very first line of that log file will tell you what the conflict is.

  • John Douglas Level 1 Level 1 (0 points)

    Dude this nailed it.  I'd done in place upgrades on this machines for years.

    NO Problem on older HW  but got a newer Macpro 4.1  .  Transported user and system over from MacPro1.1 happily running 10.6.8 for months.  Got immediate grey screen crash on restart.

    Dumping the CHIDKernLib.kext, CHUDProf.kext, and CHIDUtils.kext files cleared it all up.

     

    UNfortunately  firmware crash log file not getting updated to give any direct clue.

     

    Thaks again   for the pointer  Airdale.

     

    JD

  • stephanos99 Level 1 Level 1 (0 points)

    My problem was with a Verbatim bluetooth mouse (though I hear any non-Apple bluetooth mouse causes the same issue since 10.6.8). All I would have to do was turn the mouse on and the kernel panic screen would appear in less than a second.

     

    I couldn't find the extensions mentioned by Airedale on my machine, but I did find the extension mentioned by Jossue (MouseSetting.kext). I moved it to trash, restarted my machine, and now my bluetooth mouse works again!!! Thanks to both Airedale and Jossue for helping out.

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