Cannot browse Netflix, only can see instant queue.

When I open Netflix on Apple TV2 I no longer can see "Suggestions for You", "Browse", "Movies"...etc. I can see instant queue, and logout. I restarted and get same results. Anyone else?

Posted on Jun 24, 2011 1:44 PM

Reply
11 replies

Jul 6, 2011 9:58 PM in response to music=good

I am having same issue.. only see:


Instant Queue

Search

Logout


I am able to stream movies by searching and by Instant Queue, but previously watched items are gone, browsing by genre is gone too. It really *****. Please fix this apple!


I tried:

Rebooting Device, waiting 30 seconds.

Tried my other Apple TV 2, same issue

Reseting device to factory default


Nothing worked.

Jul 6, 2011 10:59 PM in response to fanboy20

This just started happening to us. We only see;

Instant Queue

Search

Logout


I tried rebooting but nothing changes. We used Netflix this past weekend without issue. This is the first time we've had problems with our ATV2 since buying it when they were first released last year. Everything else is working fine so it's more than likely a Netflix issue.

Oct 7, 2011 7:23 PM in response to lantzn

I've had similar issues with the Macs on my network (including the Mini on the TV); I generally cannot browse the streaming catalog with images and lose various levels of connects to Netflix CDNs (I usually lose all images of titles, in most cases cannot access the stream, in some cases can access the streams). This appears in my case to be a Mac specific issue (Windows machines, iPad, iPhone -- even Ubuntu, though it can't stream, can browse the library and get images from the Netflix CDN). Unitl today, a router reboot, clearing all caches and cookies, and some screaming would seem to get it working again ... Netflix (via phone) told me to contact Apple; their support script for Safari isn't even for 5.1 ... ugh ...

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Cannot browse Netflix, only can see instant queue.

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