10.6.8 won't boot after Software Update

Question

Level 1

12 points

10.6.8 won't boot after Software Update

I've installed 10.6.8 via Software Update and the Macbook Pro will not boot, causes a kernel panic. It will boot in Safe Boot however. I've tried installing the combo update as well, no change. Verify disk permissions, no change. Help!

panic(cpu 2 caller 0x2abf6a): Kernel trap at 0x0029f24f, type 14=page fault, registers:

CR0: 0x8001003b, CR2: 0x7aae9000, CR3: 0x00100000, CR4: 0x00000660

EAX: 0x7a6fe06c, EBX: 0xec835381, ECX: 0xfcf7b1e9, EDX: 0x7aae8ffd

CR2: 0x7aae9000, EBP: 0x820ebd18, ESI: 0x00000000, EDI: 0xec835381

EFL: 0x00010202, EIP: 0x0029f24f, CS: 0x00000008, DS: 0x00000010

Error code: 0x00000002

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)

0x820ebb18 : 0x21b837 (0x5dd7fc 0x820ebb4c 0x223ce1 0x0)

0x820ebb68 : 0x2abf6a (0x59e3d0 0x29f24f 0xe 0x59e59a)

0x820ebc48 : 0x2a1a78 (0x820ebc60 0x0 0x820ebd18 0x29f24f)

0x820ebc58 : 0x29f24f (0xe 0x20650048 0x820e0010 0x2a0010)

0x820ebd18 : 0x8255448f (0xfcf7b1e9 0xec835381 0xfcf7b1e9 0xec835381)

0x820ebd58 : 0x82556ef9 (0x588ffd 0x81fcf7b6 0x8255bab0 0x53c996)

0x820ebe18 : 0x543f60 (0xc654100 0xbefdf00 0x1 0x506b76)

0x820ebe78 : 0x542137 (0xbefdf00 0xc654100 0x5e5209 0x1)

0x820ebf28 : 0x5426e9 (0xbefdf00 0xc5873c0 0x0 0x516766)

0x820ebf78 : 0x5443d5 (0xbefdf00 0x0 0x820ebfac 0x1)

0x820ebfc8 : 0x2a179c (0xc61ff90 0x0 0x2a17ab 0xc467000)

Kernel Extensions in backtrace (with dependencies):

com.metakine.handsoff.driver(1.2.4)@0x82551000->0x8255ffff

BSD process name corresponding to current thread: kernel_task

Mac OS version:

Not yet set

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

System model name: MacBookPro6,1 (Mac-F22589C8)

System uptime in nanoseconds: 1576987135

unloaded kexts:

(none)

loaded kexts:

com.metakine.handsoff.driver 1.2.4

com.apple.driver.MaxTranserSizeOverrideDriver 2.6.1 - last loaded 1338933558

com.apple.driver.AppleUSBTCKeyEventDriver 201.6

com.apple.driver.AppleUSBTCKeyboard 201.6

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.BootCache 31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleUSBHub 4.2.4

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.driver.AppleUSBEHCI 4.2.4

com.apple.driver.AppleUSBUHCI 4.2.0

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.12

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8

com.apple.iokit.IOUSBMassStorageClass 2.6.7

com.apple.driver.AppleUSBMultitouch 207.7

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.driver.AppleUSBMergeNub 4.2.4

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOAHCISerialATAPI 1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.driver.AppleFileSystemDriver 2.0

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IOUSBUserClient 4.2.4

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOUSBFamily 4.2.4

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.TMSafetyNet 6

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 289.1

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.3.0

Mac Pro, Mac OS X (10.6.7), 10.6.8

Posted on Jun 24, 2011 4:58 PM

Reply

Answer 1

Kappy

Level 10

361,741 points

Jun 24, 2011 5:02 PM in response to mi5key

Uninstall the Metakine software then do the following:

Repair the Hard Drive and Permissions

Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.

If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Quit the installer and restart. Now download the Mac OS X 10.6.8 Update Combo and update.

Reply

Answer 2

ds store

Level 7

30,725 points

Jun 24, 2011 6:01 PM in response to mi5key

mi5key wrote:

com.metakine.handsoff.driver 1.2.4

MetaKine issues with 10.6.8

MetaKine hands off, update to 1.3.1 before attempting an install of 10.6.8: the old version causes a kernel panic and will not allow booting after an update. As it loads a kernel extension, safemode also doesn't work.

Simple solution: boot OSX install DVD, run terminal from utilities menu:

code, enter and press return

cd /Volumes/yournormalbootdisk/System/Library/Extensions

mv HandsOff.kext /

quit Terminal and reboot

Then load Hands off app, and run the update it finds.

Reply

Answer 3

mi5key Author

Level 1

12 points

Jun 24, 2011 9:27 PM in response to ds store

That did it, thanks!

Reply

Answer 4

Jun 26, 2011 10:45 AM in response to mi5key

I was able to boot in safe mode. Move the HandsOff.kext to root as described using

sudo mv HandsOff.kext /

and entering password a the prompt.

Restarted computer and it booted fine

About this Mac says I'm now running 10.6.8 - goiing trust that it is.

Handsoff launched and asked to update - it updated fine too from what I could tell. I'm seriously wondering if Handsoff is really all the worth its trouble. Lot of work approving access for any new apps and sites. And now this kernal panic that certainly made me PANIC.

Thanks for the advice and fix.

Reply

Answer 5

Jun 26, 2011 1:06 PM in response to jeromefromaa

My MacPro also refuses to boot after the 10.6.8 update. All I get is a grey screen. One time I let it sit for 20 min or so and eventually I got the flashing folder with question mark.

I'm not using Hands Off, but have the latest version of Little Snitch installed.

I managed to get the CD drive to open and inserted the Snow Leopard DVD, but nothing seems to work. Holding down the "c" key and trying to boot into safe mode go nowhere.

Any ideas?

Reply

Answer 6

mi5key Author

Level 1

12 points

Jun 26, 2011 1:31 PM in response to LtDave928

Try holding down the shift key to get into Safe Boot, that worked for me.

Reply

Answer 7

Jun 26, 2011 1:36 PM in response to mi5key

Machine doesn't respond to keystrokes, just sits there with a blank grey screen.

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Answer 8

Jun 28, 2011 6:55 AM in response to ds store

When you say, "run the HandsOff update" where do you get that from? Thanks

Reply

Answer 9

Jun 28, 2011 7:12 AM in response to ds store

I've tried this but all I get is an error message saying "no such file or directory" I must be doing something wrong. When I start from the Utilities menu, I just go to Terminal and it brings up a blank page with -bash- 3.2# on it. Am I starting in the wrong place? Thanks

Reply

Answer 10

EPPFILM

Level 1

0 points

Jun 29, 2011 9:29 AM in response to jeromefromaa

I'm not using HansdOff! any other suggestions. I am able to boot in safe mode.

Reply

Answer 11

Jun 29, 2011 1:23 PM in response to mi5key

Same here -- not using HandsOff and my macBookPro6,2 will not start now. I reset PRAM, etc. but it just gives me

panic(cpu 2 caller 0x2abf6a): Kernel trap at 0x002e3388, type 14=page fault registers:

...

BSD process name corresponding to current thread: launchd

Reply

Answer 12

Jun 30, 2011 6:06 AM in response to mi5key

Yup hands off is the clash. Boot in safe boot mode by restarting whilst holding the shift key down. start hands off...uninstall it and restart your mac. then download the new version of Hands off and re-install.

Reply

Answer 13

Jun 30, 2011 5:04 PM in response to EPPFILM

I'm in the same boat. I am not using HandsOff. Any suggestions would be very welcome.

Cheers,

-j

Reply

Answer 14

AussieDJ

Level 4

1,445 points

Jul 1, 2011 1:34 AM in response to ds store

N1 ds_store.

Reply

Answer 15

AussieDJ

Level 4

1,445 points

Jul 1, 2011 1:40 AM in response to gregory186

gregory186 wrote:

Same here -- not using HandsOff and my macBookPro6,2 will not start now. I reset PRAM, etc. but it just gives me

panic(cpu 2 caller 0x2abf6a): Kernel trap at 0x002e3388, type 14=page fault registers:

...

BSD process name corresponding to current thread: launchd

panic(cpu X caller 0xXXXXXXXX): Kernel trap at 0xXXXXXXXX, type 14=page fault, registers:

cpu X - is which logical cpu the offending panic happened on.

caller - which function called panic

Kernel trap - The kind of panic

at - Which address is the instruction that caused the panic

type - the type of kernel trap

registers - list of registers.

What was the Kernal Extensions In Backtrace or kext?

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