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OSX 10.6.8 upgrade disactivated my ethernet port.

after having installed the latest upgrade of OS X 10.6.8, my ethernet port doesn't work anymore. I get the message "ethernet cable unplugged".

Does anybody have the same problem?

iMac, Mac OS X (10.6.7)

Posted on Jun 25, 2011 12:35 AM

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Posted on Jun 25, 2011 1:15 AM

Had similar problems with the audio out, I did a software update (once more), find a couple more and the Mac took about 5 minutes to reboot.

Now everything is back to normal.


Update is : Mac OS X 10.6.8 (10K540)

70 replies

Aug 6, 2011 12:06 PM in response to brycesteiner

For some of us, a similar issue started with the 10.6.6 update. My Ethernet doesn't say it is missing, though... it just randomly decides to disconnect from the network and then self assign itself an IP address.


For a while, unplugging the Ethernet and just using the WiFi seemed to fix it, but now the AirPort is also self assigning itself an IP address, randomly. Trying to renew the DHCP lease from the router is iffy, as sometimes it works, sometimes it doesn't. When it doesn't, restarting the iMac will allow both network ports to work. But then I have to wonder if I will go days or mere minutes before it starts acting up again.


http://youtu.be/dhncotyiqS0 shows what my network preferences looks like under 10.6.8 when the problem occurs.


This is definitely an OS X problem, and not anything we have done (besides upgrading to 10.6.6 or beyond). Unfortunately, Apple seems very tight lipped about it, since it seems to be intermittant and random as to who it affects.

Aug 7, 2011 12:40 PM in response to krpan

Sorry, no solution in this post. Only more information which might give someone a clou. Since a few days I've got exactly the same problem on my iMac i7 BUT........running Windows 7 Ultimate 64bit with bootcamp. Setting up a wireless network connection is no problem at all and when I boot with Lion the ethernet cable works fine.


I tried to see which mac adress is used in windows 7 but my computer skills are not greatly developed. I used ifconfig /all but it dit not show an mac adress. I've not tried the boot-in-safemode-solution but will make a new post if that changes the situation.

Aug 8, 2011 12:34 AM in response to brycesteiner

My iMac worked fine (for the day or so that it lived in 10.6.8) UNTIL I upgraded to 10.7.0 Lion.

As my workplace has a strongly locked down LAN, my iMac had full ethernet connectivity, indeed I was able to download the 3.x GB Lion image onto my iMac, and once I started the install it downloaded a further 650MB for the emergency partition. BUT as soon as the machine came up in Lion the Cisco switch port security killed my 'ethernet permit'. This took a week to resolve as even our thread here didn't address my problem (worked OK in 10.6.8)

The IT experts in my corporate LAN have 'solved' my issue by programming the Cisco switch to allow my iMac7,1 to report TWO MAC addresses>>> the one that terminal/ifconfig reveals is 00:1c:b5:xx:xx:xx and the other MAC address that my iMac chooses when it feels like which is 00.00.04.00.00.


That's not such a great approach to security, especially when colleagues come back from holiday and find their Macs potentially reporting the same MAC address?


in summary; it's not just 10.6.8

it does happen to iMacs

it's somehow related to getting things ready for Lion

other have estimated it affects 0.4% of their installed base of Apple computers

FAKE self assigned Ethernet MAC addresses have been seen

The diagnosis reports the 'correct' MAC address when the TCP/IP packets actually have something else

it might be something to do with a new ethernet hardware driver deleting the NVRAM (non volatile ram) of the ethernet NIC (network interface card), in essence bits of the NVRAM becoming 'volatile'.

sometimes a safe mode reboot can improve matters,

sleep mode may be better than 'off' when the NIC can again become volatile

on some Apples nothing has yet restored the ethernet port

a USB to ethernet NIC adapter may offer connectivity


I'm sure some more findings can be added/edited to get through the cloud of problems to point to perhaps a single line of bad ethernet driver somewhere??

Aug 20, 2011 12:58 AM in response to marcofrombascharage

Hi all,


In my case, before combo upgrade Ethernet works and I can see under H/W system profiler that ethernet is there etc..However, as soon as I upgrade to 10.6.8 it no longer show there and ethernet dies.

Tried all sort of suggested solutions including saving a working networkinterfaces.plist and overwritting post 10.6.8 one....all what thsi did was to re list ethernet which persist in showing as not connected.


hoped an upgarde to Lion solves this, it does not in my case.


has anyone found a solid fix ?


TIA


Sam

Sep 15, 2011 5:25 PM in response to cisco_lad

Hi.

I'm still having this problem on my MacBook Pro. Update to 10.6.8 and ethernet not even listed anymore. I tried all sorts of fixes, and it had been back for a few weeks. My secretary rebooted the laptop, and boom - ethernet gone again. Apple say the only option is to return it to them, but I can't do without it for business. Wish Apple would look at it!

OSX 10.6.8 upgrade disactivated my ethernet port.

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