1 Reply Latest reply: Jun 25, 2011 8:45 AM by Dr Angus
kin.86 Level 1 Level 1

Hi all,


Just wondering if anyone can tell me how to "force restart" my iphone.


I have recently had my iphone exhanged at a store and everytime I connect to itunes it asks for a pasword. however there is no password set on the phone and nor is there an option to put a password in even if there was one. I rang up the iphone ppl and all they told me is to check the website, but i cant seem to find anything.


all help is appreciated!!!!

iPhone 4
  • Dr Angus Level 1 Level 1

    The password for iTunes is the password for your apple account (probably to kin.86).  You can set this in settings->store. The bottom button in this panel should contain your account ID.


    What is happening is that the phone is trying to check in to iTunes to find out if there are any downloads or updates for you.