5 Replies Latest reply: Jun 25, 2011 6:28 PM by iphone-shqip
iphone-shqip Level 1 Level 1

     Hello,

 

I bough iphone 4 directly from apple store about 6 months ago, i would like to know since apple sells unlocked iphone know will it  be possible to unlock my iphone since i got ti dirctly from them and i paid $750  for it.

 

thank you.


iPhone 4, Windows 7
Reply by Allan Sampson on Jun 25, 2011 6:22 PM Helpful

Wrong -  makes no difference whatsoever where the iPhone was purchased. You purchased an iPhone sold as carrier locked with AT&T - included on the retail sales box that service with AT&T is required along with AT&T's company logo.

 

Only the carrier an iPhone was sold as carrier locked with regardless where the iPhone was purchased can send an unlock request to Apple, which in this case is AT&T. AT&T does not unlock an iPhone for any reason or under any circumstances.

 

If Apple unlocked an AT&T carrier locked iPhone without AT&T's consent and request, they would be sued by AT&T for violating their contract.

All replies

  • gdgmacguy Level 7 Level 7

    No.  Only the carrier can unlock a phone.  If you're in the US, AT&T WIL NOT UNLOCK THEIR PHONES FOR ANY REASON.

  • Allan Sampson Level 10 Level 10

    Apple does when sent a request by the carrier the iPhone is carrier locked with. Only the carrier an iPhone was sold as carrier locked with can initiate an unlock request.

  • iphone-shqip Level 1 Level 1

    thank you guys for the replys but i did not buy the iphone from AT&T i got it directly from Apple Store, they should unlock it its their phone not AT&T?

  • Allan Sampson Level 10 Level 10

    Wrong -  makes no difference whatsoever where the iPhone was purchased. You purchased an iPhone sold as carrier locked with AT&T - included on the retail sales box that service with AT&T is required along with AT&T's company logo.

     

    Only the carrier an iPhone was sold as carrier locked with regardless where the iPhone was purchased can send an unlock request to Apple, which in this case is AT&T. AT&T does not unlock an iPhone for any reason or under any circumstances.

     

    If Apple unlocked an AT&T carrier locked iPhone without AT&T's consent and request, they would be sued by AT&T for violating their contract.

  • iphone-shqip Level 1 Level 1

    ok thank you Allan for your help..