Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

itunes error 5103

trying to download a rental movie i get the followinf error:

There was an error with itunes request error 5103

how do i resolve

MacBook Pro, Mac OS X (10.5.1)

Posted on Jun 25, 2011 6:43 PM

Reply
7 replies

Jul 12, 2011 10:43 AM in response to titode

The fix for this is supposed to be resetting the system clock to automatic time, but this, as we've seen, more often than not fails to work. After a bit of an email exchange between Apple support and myself I discovered the true fix for this issue, or at least, the one that they said to use and that worked for me.


After resetting your clock go to the folder /Users/Shared in Finder and delete the folder "SC Info". This is a hidden folder, so the way you will need to get it to appear is to use the go to folder command (Shift + Command + G) and type in /Users/Shared/SC Info and hit enter. Change to the column view and you'll be able to see the folder there. Move it to the trash and it will go away, and take your problems with it. Restart the computer for the deletion to take effect and then reauthorize your itunes. Should play your rentals after that.


Props to Zarchanalin for the answer!

itunes error 5103

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.