itunes error 5103
trying to download a rental movie i get the followinf error:
There was an error with itunes request error 5103
how do i resolve
MacBook Pro, Mac OS X (10.5.1)
trying to download a rental movie i get the followinf error:
There was an error with itunes request error 5103
how do i resolve
MacBook Pro, Mac OS X (10.5.1)
I'd start with the following document with that one:
iTunes Store: Error message 3001, -42110, or 5103 when downloading movie rental
The fix for this is supposed to be resetting the system clock to automatic time, but this, as we've seen, more often than not fails to work. After a bit of an email exchange between Apple support and myself I discovered the true fix for this issue, or at least, the one that they said to use and that worked for me.
After resetting your clock go to the folder /Users/Shared in Finder and delete the folder "SC Info". This is a hidden folder, so the way you will need to get it to appear is to use the go to folder command (Shift + Command + G) and type in /Users/Shared/SC Info and hit enter. Change to the column view and you'll be able to see the folder there. Move it to the trash and it will go away, and take your problems with it. Restart the computer for the deletion to take effect and then reauthorize your itunes. Should play your rentals after that.
Props to Zarchanalin for the answer!
Thank You. I also noticed there was an SC Info (from old Mac) in addition to SC Info. I assume this is because I upgraded my machine (to Lion). I removed both folders and the movie rentals are now available.
Orange>Apple:
Your advice solved the 5103 problem on my iMac running SL
Thanks!
Thanks Orange>Apple! This solved my problem running Lion on my MacBook Pro!
Thank you. This not only solved the itunes rental problem, it also solved a problem I had with a purchased movie that would play on the computer, but it wouldn't copy to my iPad.
A great big thanks from me, too!
itunes error 5103