12 Replies Latest reply: Jan 12, 2013 12:15 AM by Ironman707
nds68 Level 1 (0 points)

My Yahoo email is not downloading to my iPhone - my me.com accout works fine.  Yahoo mail account is verified, and it sees there are new emails to download, it flashes that it's downloading them, and then stops.  I've tried deleting the account and setting it up again, but the issue persists.

iPhone 4
  • JimHarrington Level 2 (420 points)

    Are you using a Yahoo! Mail Plus account (the one you pay for)? This function isn't available with basic (free) mail accounts. That's why I use Google mail instead.

  • nds68 Level 1 (0 points)

    It's a free account, been working fine for 5 years, suddenly started doing this two days ago, can't find anyone else posting anywhere with the same issue!

  • JimHarrington Level 2 (420 points)

    Interesting sicne this is what the Yahoo! help says.


    The ability to access  Yahoo! Mail using an email reader program such as Outlook, Eudora, or Thunderbird is only available to customers of our premium Yahoo! Mail Plus service.


    Have you checked to see if the incoming server address has changed?

  • chattphotos Level 4 (2,220 points)

    yahoo really is a pain... but JimH is talking about accessing Yahoo mail on the computer you do have to pay for Y+ and the secret is that Yahoo Free will allow ymail to be fetched on an iPhone. There is no cost to do that. 


    Are you attempting to download your mail over 3G? Switch to wifi to attempt to fetch your mail.

    Yahoo may be testing an IP address location saftey net and may block mail requests outside of your home state...


    At&t has it's primary datacenter in Kansas if I'm not mistaken. So if you live in colorado, yahoo may block until it has a colorado IP to access the system...


    It may sound off-the-wall but I have seen this happen a few times before...

  • nds68 Level 1 (0 points)

    It fails with both wifi and 3G, I live in Illinois.


    I checked my Yahoo acount - just the simple free one, not Mail Plus, and I didn't see anything relevant in any of the Options.


    I also restored the iPhone software, that didn't change anything either.


    I've never had Yahoo Mail Plus, and all has been working fine for 5 years, I've been on the iPhone 4 since last Summer - one never needed Mail Plus for the iPhone before, and I think they would've listed it necessary with in iPhone when they listed Eudora, Thunderbird, etc.  That's not the issue.


    Whatever happeneded, happened sometime Friday afternoon, there was no unusual behavior from me that day, I can access the email received before that, and it does see that there are new messages to download, and it does try to download: it will flash "Downloading 1 of 13 Messages" with the status bar, like it would normally, but as soon as you see that, it dispears and goes back to the status quo.


    I sent a mesage to Yahoo, looking forward to their reply.

  • chattphotos Level 4 (2,220 points)

    It just stopped working and has trouble downloading new messages... I see now


    Log-in to your yahoo webmail, move/remove/delete the new messages. If you put your email into folders, do so and then see if those messages are in the proper folders on your iPhone.


    Some things to change/edit to force the iPhone to display more mail-


    Iphone settings > Mail, Contacts, Calendars >

    Show 100 Recent Messages

    turn off "Organize by Thread"

    Fetch new Data > Push


    Also, if yahoo continues to fail/frustrate, use trueswitch to move to a new email provider-


  • nds68 Level 1 (0 points)

    Some interesting results playing with email folders:


    Within yahoo webmail I moved an email that was displaying in both webmail&iphone Inboxes and moved it to a folder.  This change then updated as it should on the iPhone.


    But, then, when I moved the message back to the Inbox in webmail, the message rightfully disappeared from the folder in the iPhone, but was NOT able to go back to the Inbox on the iPhone - I could tell by quick downloading status in the iPhone email account that it was trying to "download" it, but could not.  When I went back to webmail and moved the email back to the folder from the Webmail Inbox, it was then updated and back in the folder in the iPhone.  In othe words, the auxially storage folders seem to work fine, it's just the iPhone Yahoo Inbox that is not taking in new message.


    So the issues seems to specifically relate to the Inbox folder on the yahoo email in the iPhone.  The Inbox seems to be blocking all incoming new mail, whether a new message coming in, or a transfer move from a folder.


    I went through my iPhone settings, just changing things back and forth, but nothing effecting the downloading.


    I hope this sparks new thoughts, at least I have a more detailed case for Yahoo - I appreciate the suggestion, thank you! 

  • jlovell06 Level 1 (0 points)

    I am having the exact same issue with my phone. Did you discover what the problem was? Thanks!

  • JimHarrington Level 2 (420 points)

    Yahoo has a new mobile mail function. Perhaps that's part of the issue.

    http://help.yahoo.com/l/us/yahoo/mail/mobile/mail/;_ylt=AsA32lpvfX4iFzdvW.dsMMVn 6XlG

  • nds68 Level 1 (0 points)

    It did "fix itself" after a couple days - I had tried everything conceivable, including ordering a re-set on my Yahoo email.  A couple weeks later it happened again, and I just left it alone, after about 72 hours it was working again.

  • mjbakst Level 1 (0 points)

    POP no longer works with the free version of Yahoo mail, you need to upgrade to the paid version. The other option is to download the free Yahoo mail ap... seems to work well. Take a look at this link http://help.yahoo.com/kb/index?page=content&y=PROD_MAIL_MOBILE&locale=en_US&id=S LN3422&impressions=true

  • Ironman707 Level 1 (0 points)

    i think it might be a yahoo thing, ive had an account with them for years but lately its been asking me to place my password on my mac and my phone, even though its saved on there. my AOL works fine, its always yahoo.