Problems with kernel panics when sleeping since 10.6.8

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Problems with kernel panics when sleeping since 10.6.8

Hi folks,

I installed 10.6.8 the day it was issued, and since then have had some very odd problems with sleeping my Mac Pro. Intermittently, it goes into a half-sleep state when I request sleep mode; the fans still spin, but the sleep light pulses. It refuses to wake up, requiring a hard reset. The console logs show:

Sleep: Drivers Failure Panic

The specific panic is:

panic(cpu X caller 0xffffff80002251fb): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x101, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-1504.15.3/osfmk/x86_64/pmap.c:2741

where cpu X varies between any one of the 6 cores.

So far, I've tried

Resetting the PRAM and SMC
Disabling a raft of sleep related options (Wake on Bluetooth, etc)
Reinstalling the 10.6.8 update via the Combo updater
Repairing disk permissions
Reinstalling from the factory DVD and re-running the combo updater

And no doubt other things I've forgotten. The only thing that seems to fix it is to not install 10.6.8; when I reinstalled 10.6.4 (the factory OS), it slept and woke fine 10 times. As soon as the combo update was installed, it started sleep crashing again after 4-5 attempts.

I'm assuming this is some rogue driver bug introduced in the .8 release, but I've not seen anyone else suffering the problem. I would roll back onto .7, but will obviously need .8 to install Lion when it arrives.

Does anyone have any suggestions that I've missed, or has anyone else seen this problem?

Thanks,

adamw

Mac Pro, Mac OS X (10.6.7), 2010 6-Core Westmere; 5970 Radeon

Posted on Jun 26, 2011 6:46 AM

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Answer 1

Top-ranking reply

The hatter

Level 9

61,001 points

Jun 26, 2011 6:54 AM in response to Adam Wright2

you should as you are finding always keep a bootable backup before updating.

there are 3rd party driver issues (there have always been such issues with every update btw)

5970? maybe there is a suspect.

Two sites that I follow that tend to get a lot of reader feedback and reports on OS issues:

MacFixit

MacInTouch

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Answer 2

Linc Davis

Level 10

209,667 points

Jun 26, 2011 7:03 AM in response to Adam Wright2

Please post the whole panic log.

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Answer 3

Adam Wright2 Author

Level 1

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Jun 26, 2011 7:04 AM in response to The hatter

Woops, sorry - typo. I meant 5870 (Apple provided). As far as I know, I'm not running any 3rd party drivers. The only non-Apple kernel extensions loaded are Parallels, which I've unloaded (and the problem persisted).

I should also mention, the Apple Hardware Test passes the machine.

I'll check out those two forums and see if I can find anything. Thanks for the advice!

Edit: The whole panic log is...

Sat Jun 25 22:30:09 2011

panic(cpu 2 caller 0xffffff80002251fb): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x101, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-1504.15.3/osfmk/x86_64/pmap.c:2741

Backtrace (CPU 2), Frame : Return Address

0xffffff80db0db8a0 : 0xffffff8000204d15

0xffffff80db0db9a0 : 0xffffff80002251fb

0xffffff80db0dba10 : 0xffffff800022691f

0xffffff80db0dba90 : 0xffffff800021b545

0xffffff80db0dbb00 : 0xffffff80002184b1

0xffffff80db0dbc00 : 0xffffff80002188b3

0xffffff80db0dbc30 : 0xffffff80002a6813

0xffffff80db0dbd40 : 0xffffff800027522f

0xffffff80db0dbe10 : 0xffffff8000292b1b

0xffffff80db0dbe50 : 0xffffff8000205536

0xffffff80db0dbe80 : 0xffffff80002029eb

0xffffff80db0dbef0 : 0xffffff8000274176

0xffffff80db0dbf60 : 0xffffff80002c3095

0xffffff80db0dbfa0 : 0xffffff80002e4894

BSD process name corresponding to current thread: SystemUIServer

Mac OS version:

10K540

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64

System model name: MacPro5,1 (Mac-F221BEC8)

System uptime in nanoseconds: 67602566330

unloaded kexts:

(none)

loaded kexts:

com.parallels.kext.prl_vnic 6.0 12090.660720 - last loaded 6124490875

com.parallels.kext.prl_netbridge 6.0 12090.660720

com.parallels.kext.prl_usb_connect 6.0 12090.660720

com.parallels.kext.prl_hid_hook 6.0 12090.660720

com.parallels.kext.prl_hypervisor 6.0 12090.660720

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AppleBluetoothMultitouch 54.3

com.apple.driver.AppleHWSensor 1.9.3d0

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.driver.AppleUpstreamUserClient 3.5.7

com.apple.driver.AppleMCCSControl 1.0.20

com.apple.driver.AppleHDA 2.0.5f13

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AppleMikeyDriver 2.0.5f13

com.apple.driver.AGPM 100.12.31

com.apple.driver.AudioAUUC 1.57

com.apple.kext.ATIFramebuffer 6.3.6

com.apple.driver.AppleUSBDisplays 289

com.apple.filesystems.msdosfs 1.6.3

com.apple.filesystems.ntfs 3.4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AppleIntelPenrynProfile 9999

com.apple.driver.AppleIntelNehalemProfile 76

com.apple.driver.AppleIntelMeromProfile 76

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

com.apple.driver.AppleLPC 1.5.1

com.apple.ATIRadeonX3000 6.3.6

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.BootCache 31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.driver.AirPortBrcm43xx 423.91.27

com.apple.driver.AirPortBrcm43224 428.42.4

com.apple.driver.AppleUSBHub 4.2.4

com.apple.driver.Intel82574L 2.1.8b1

com.apple.driver.AppleIntel8254XEthernet 2.1.3b1

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleUSBEHCI 4.2.4

com.apple.driver.AppleUSBUHCI 4.2.0

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.12

com.apple.iokit.CHUDUtils 364

com.apple.iokit.CHUDProf 366

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.driver.IOBluetoothHIDDriver 2.4.5f3

com.apple.driver.AppleMultitouchDriver 207.11

com.apple.driver.AppleHDAHardwareConfigDriver 2.0.5f13

com.apple.driver.DspFuncLib 2.0.5f13

com.apple.driver.AppleProfileReadCounterAction 76

com.apple.driver.AppleProfileTimestampAction 76

com.apple.driver.AppleProfileThreadInfoAction 76

com.apple.driver.AppleUSBHIDKeyboard 141.5

com.apple.driver.AppleHIDKeyboard 141.5

com.apple.driver.AppleProfileRegisterStateAction 76

com.apple.driver.AppleProfileKEventAction 76

com.apple.driver.AppleProfileCallstackAction 76

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.AppleUSBAudio 2.7.6f6

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.5f3

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.iokit.IOAudioFamily 1.8.3fc2

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.0.5f13

com.apple.iokit.IOHDAFamily 2.0.5f13

com.apple.iokit.AppleProfileFamily 76

com.apple.driver.AppleSMC 3.1.0d5

com.apple.driver.IOPlatformPluginFamily 4.7.0a1

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.iokit.IONDRVSupport 2.2

com.apple.kext.ATI5000Controller 6.3.6

com.apple.kext.ATISupport 6.3.6

com.apple.iokit.IOGraphicsFamily 2.2

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3

com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3

com.apple.iokit.IOBluetoothFamily 2.4.5f3

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.driver.XsanFilter 402.1

com.apple.driver.AppleUSBMergeNub 4.2.4

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.driver.AppleFileSystemDriver 2.0

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IOAHCISerialATAPI 1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.iokit.IO80211Family 320.1

com.apple.iokit.IOUSBUserClient 4.2.4

com.apple.iokit.IONetworkingFamily 1.10

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOUSBFamily 4.2.4

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.iokit.CHUDKernLib 365

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.3.0

It varies slightly (sometimes some extensions are unloaded, sometimes not). The BSD process name changes almost every time; anything from Window Server to Mail.

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Answer 4

The hatter

Level 9

61,001 points

Jun 26, 2011 8:48 AM in response to Adam Wright2

Then you would have seen on MacFixit (and those are not forums they are news)

Dock using 100% CPU after OS X 10.6.8 update for Parallels 6 users

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Answer 5

Adam Wright2 Author

Level 1

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Jun 26, 2011 8:50 AM in response to The hatter

Yes, I saw that, but it doesn't seem at all related to my problem. My machine is running fine, modulo this sleep problem. Also, I've disabled the Parallels Kernel Extensions, without any success.

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Answer 6

The hatter

Level 9

61,001 points

Jun 26, 2011 9:38 AM in response to Adam Wright2

There are a number of people along with Apple with FAQs on kernel panics.

Resolving Kernel Panics

FAQ kernelpanic

Avoiding eliminating Kernel panics

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Answer 7

Jun 26, 2011 10:55 AM in response to Adam Wright2

Exact same problem here: Mac Pro not wanting to go to sleep since 10.6.8, almost same kernel panic (different thread). Please let us know if you figure out what's going on.

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Answer 8

Adam Wright2 Author

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Jun 26, 2011 11:25 AM in response to Speleding

Ah. Sorry to hear that Speleding, but it makes me feel rather better that I'm not alone. I've run out of possible diagnostic options on this end, and it seems pretty likely this is a 10.6.8 bug. I've filed it with Apple's Radar bug tracking system.

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Answer 9

Jun 26, 2011 11:34 AM in response to Adam Wright2

Well, I tried a bunch of things and just managed to successfully sleep and wake it again. Then I tried undoing all the things I had previously done to track the problem and... still sleeps successfully. The only more or less permanent change I did was resetting NVRAM (cmd + option + P + R) (I know I should have done a restart right afterwards to see if that was the fix, but it seemed like a long shot).

I'm not confident the problem is fixed though. One other circumstance today is one of the first days of summer with temp above 24 C in my office, I wonder if that caused a problem. That should still be within the normal operating range of a Mac though. I'll let you know if it happens again.

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Answer 10

Adam Wright2 Author

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Jun 26, 2011 11:37 AM in response to Speleding

I managed to "fix" it for a few cycles - it seems to be an intermittent problem, firing about 1 in 4 sleep/wake cycles. The only fix I've found is to roll back to 10.6.7 or earlier. We'll see what happens when Lion (or another SL patch) arrives.

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Answer 11

Jun 26, 2011 2:55 PM in response to Adam Wright2

Sigh 😟, you're right. The issue is still there, just intermittently.

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Answer 12

Jun 27, 2011 1:31 AM in response to Speleding

I downloaded and reinstalled the update again (mentioned in this thread: https://discussions.apple.com/thread/3142845) and have gone through about 8 sleep wake cycles without any issues now. 🙂

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Answer 13

Jun 27, 2011 1:57 PM in response to Speleding

Never mind, it hung again at cycle 10 😐

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Answer 14

Linc Davis

Level 10

209,667 points

Jun 27, 2011 2:06 PM in response to Adam Wright2

That's a hardware fault.

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Answer 15

Adam Wright2 Author

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Jun 27, 2011 2:23 PM in response to Linc Davis

A hardware fault that only manifests in one version of the OS, and doesn't have any effect on day to day operations other than sleep? I've been heavily stressing the system whilst it's awake (all 6 cores, all the memory), and it's never so much as glitched. I even fired up Civ 5 for a few rounds to make sure it wasn't the graphics card - it behaves fine. I suppose it could be a latent problem the new OS has revealed, but the fact that Speleding is suffering the same problem makes me suspect it's a driver bug they've added in the new release (albeit one that only seems to affect certain systems).

Speleding, what's your setup? Mines a Hexacore with a 1 gig 5870, SSD main drive (with normal HDs in other bays), 8 gig of additional RAM, all hooked up to a 27" Cinema display.

As I mentioned, I've got a bug filled in Radar. As it's a desktop, sleep isn't so massively important, so I'll wait until Lion ships. If the problem persists even there, I guess it'll be time to trek to the Apple store (not an easy task with the Pro case!).

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