TomRadfahrer

Q: Why is my Time Machine backup so slow?

In short: A backup of 2 Mbytes takes more than half an hour

 

Long version

I used Time Machine with my old iMac and of course I am using it with my new iMac (SSD + 2 TB). The Backup destination is an external FireWire drive with 2 TB, the same I used with the old iMac.

 

The first backup took some time (more than 700 GB), but this is normal, I assume. Now I have problems with the "small" delta backups. Just one example from the console output:

 

27.06.11 17:56:20          com.apple.backupd[8775]          Starting standard backup

27.06.11 17:56:20          com.apple.backupd[8775]          Backing up to: /Volumes/Archiv 1/Backups.backupdb

27.06.11 17:57:56          com.apple.backupd[8775]          No pre-backup thinning needed: 855.7 MB requested (including padding), 883.02 GB available

27.06.11 18:06:31          com.apple.backupd[8775]          Copied 226532 files (1.8 MB) from volume Speedy HD.

27.06.11 18:06:50          com.apple.backupd[8775]          Copied 226781 files (1.8 MB) from volume Speedy Medien.

27.06.11 18:09:48          com.apple.backupd[8775]          No pre-backup thinning needed: 871.3 MB requested (including padding), 882.92 GB available

27.06.11 18:17:59          com.apple.backupd[8775]          Copied 178604 files (236 KB) from volume Speedy HD.

27.06.11 18:18:19          com.apple.backupd[8775]          Copied 178853 files (236 KB) from volume Speedy Medien.

27.06.11 18:24:55          com.apple.backupd[8775]          Starting post-backup thinning

27.06.11 18:33:17          com.apple.backupd[8775]          Deleted backup /Volumes/Archiv 1/Backups.backupdb/Speedy/2011-06-26-171728: 883.00 GB now available

27.06.11 18:33:17          com.apple.backupd[8775]          Post-back up thinning complete: 1 expired backups removed

27.06.11 18:33:18          com.apple.backupd[8775]          Backup completed successfully.

 

As you can see from the log there is no single error message or warning but the backup of about 2 MBytes took 37 Minutes !! And this happens every hour. Most time of the day my iMac is backing up!! If I add some content to my iMac, (e.g. the backup of a new TV show with 3 GBytes) the backup is as fast as expected (at least the copy phase of Time Machine). Nevertheless every backup has a long preparation and a long cleanup phase. During these ridiculous long phases the activity of the external FireWire drive is very high, I hear the head of the drive positioning all the time.

 

I checked all discs with disk utility, repaired all rights, rebooted the iMac and switched the external drive off and on.

 

The backup source consists of the SSD and the HDD of my iMac. For the HDD I disable access rights management to share an iPhoto library easily between multiple users in our family.

iMac, Mac OS X (10.6.8), iMac mid 2011

Posted on Jun 27, 2011 10:40 AM

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Q: Why is my Time Machine backup so slow?

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  • by Pondini,

    Pondini Pondini Jul 19, 2011 10:19 AM in response to John Kitchen
    Level 8 (38,747 points)
    Jul 19, 2011 10:19 AM in response to John Kitchen

    So the problem is far from solved.    Just the impact is reduced.

     

    It appears to be backing-up the same stuff (whatever it is) on both passes. 

     

    Try TimeTracker or BackupLoupe; see if it bears any resemblance to the messages.

     

    Also . . . it looks like many of the spaces have disappeared from the log messages; is that the way they appear, or is it just a problem copying, pasting, or displaying them here?

  • by WebSailor,

    WebSailor WebSailor Jul 19, 2011 10:20 AM in response to John Kitchen
    Level 2 (310 points)
    Jul 19, 2011 10:20 AM in response to John Kitchen

    11 or 12 minutes still seems like a long time (every hour) for a mere incremental backup.  I am used to a couple of minutes before this problem. (Of course it depends on what all your are changing during the hour.)   In my own testing, I went back and restored the OS from the discs supplied with my new 27" iMac.   The problem seemed to go away and in particular, the long "cleaning up" and "finishing backup" stages at the end were reduced from about 7 minutes to almost nothing.    Then I went to System Updates and brought the machine up to current versions, and the problem was back.   This made me think it was one of the updates.  So back to restoring the OS from the original discs again but this time it is not so clear if I have the problem or not.  Some backups take a long time to finish, others don't.   I am pinning some hopes on Lion solving this issue and if not, will continue pursuing my case with Apple.

  • by John Kitchen,

    John Kitchen John Kitchen Jul 19, 2011 10:21 AM in response to david-se
    Level 3 (649 points)
    Jul 19, 2011 10:21 AM in response to david-se

    I guess I'm just a bit excited since 5 hour backups have come down to 11 minutes.

     

    But you are right.  11 minutes is crazy.

     

    And when it has to delete an expired backup, the time jumps to 30 minutes.

  • by Pondini,

    Pondini Pondini Jul 19, 2011 10:24 AM in response to John Kitchen
    Level 8 (38,747 points)
    Jul 19, 2011 10:24 AM in response to John Kitchen

    John Kitchen wrote:

    . . .

    And when it has to delete an expired backup, the time jumps to 30 minutes.

    That part may only be temporary.  We've seen a few cases where a reinstall of OSX solved a problem going forward, but the old backups took forever to delete.  After 24 hours, there will only be one per day remaining, so only one daily backup was impacted.

  • by John Kitchen,

    John Kitchen John Kitchen Jul 19, 2011 10:30 AM in response to Pondini
    Level 3 (649 points)
    Jul 19, 2011 10:30 AM in response to Pondini

    Pondini wrote:

    Also . . . it looks like many of the spaces have disappeared from the log messages; is that the way they appear, or is it just a problem copying, pasting, or displaying them here?

    It's some strange effect of this website.  The real thing has the spaces and when pasted they disappear

  • by Pondini,

    Pondini Pondini Jul 19, 2011 10:36 AM in response to John Kitchen
    Level 8 (38,747 points)
    Jul 19, 2011 10:36 AM in response to John Kitchen

    Very odd; I've not seen that before.  What browser are you using?

  • by John Kitchen,

    John Kitchen John Kitchen Jul 19, 2011 10:51 AM in response to Pondini
    Level 3 (649 points)
    Jul 19, 2011 10:51 AM in response to Pondini

    Using Safari.

     

    I copied the log to Word and reduced the length of the Mac name there, then copied and pasted into the browser.

     

    BTW, I'm running TimeTracker, and it is taking a while.  I expected this since I turned SSD backups back on and there is a large (~180 GB) backup in there.  I'll let you know when TimeTracker tells me stuff.

  • by John Kitchen,

    John Kitchen John Kitchen Jul 19, 2011 10:54 AM in response to WebSailor
    Level 3 (649 points)
    Jul 19, 2011 10:54 AM in response to WebSailor

    WebSailor wrote:

     

    <snip> Then I went to System Updates and brought the machine up to current versions, and the problem was back.   This made me think it was one of the updates.  So back to restoring the OS from the original discs again but this time it is not so clear if I have the problem or not.  Some backups take a long time to finish, others don't.   I am pinning some hopes on Lion solving this issue and if not, will continue pursuing my case with Apple.

    This is very interesting.  I'll pass this on to my AppleCare rep.  He originally suggested it might be a 10.6.8 issue

  • by dkretsch,

    dkretsch dkretsch Jul 19, 2011 7:25 PM in response to John Kitchen
    Level 1 (0 points)
    Jul 19, 2011 7:25 PM in response to John Kitchen

    John Kitchen wrote:

     

    This is very interesting.  I'll pass this on to my AppleCare rep.  He originally suggested it might be a 10.6.8 issue

     

    But i run an iMac 2007 without SSD and the new iMac with SSD and only the new iMac backup so much files every hour.

     

    I blame it on the SSD not on 10.6.8 with runs on both Macs.

  • by NewBartleby,

    NewBartleby NewBartleby Jul 20, 2011 12:28 AM in response to John Kitchen
    Level 1 (0 points)
    Jul 20, 2011 12:28 AM in response to John Kitchen

    John Kitchen wrote:


      I'll pass this on to my AppleCare rep.  He originally suggested it might be a 10.6.8 issue

     

    I had the issue with 10.6.7. Installed 10.6.8, same thing.

     

    I still have it "fixed" as backups don't take hours anymore. But still they take more than 10 - 11 minutes, now they are up to 18 - 20 minutes every hour average. Typically backups are less than 3 GB (mostly huge Thunderbird files that get marked as changed by stupid Thunderbird). But still, probably I am also in the 20x longer situation.

     

    Anyway I am happy as it is bearable, hoping that the backups are usable if I need them some day.

  • by WebSailor,

    WebSailor WebSailor Jul 21, 2011 12:40 PM in response to WebSailor
    Level 2 (310 points)
    Jul 21, 2011 12:40 PM in response to WebSailor

    WebSailor wrote:

     

       I am pinning some hopes on Lion solving this issue and if not, will continue pursuing my case with Apple.

     

    For those still following this thread with similar problems, who may have upgraded to Lion, I am hoping to hear your experience now and have started a thread in the Lion area at:

     

    https://discussions.apple.com/message/15303710#15303710

  • by dkretsch,

    dkretsch dkretsch Jul 23, 2011 7:30 AM in response to WebSailor
    Level 1 (0 points)
    Jul 23, 2011 7:30 AM in response to WebSailor

    WebSailor wrote:

     

    For those still following this thread with similar problems, who may have upgraded to Lion, I am hoping to hear your experience now and have started a thread in the Lion area at:

     

    https://discussions.apple.com/message/15303710#15303710

     

    I updated last night to Lion and after some hour of using the new mac os i check the messages in the console. Backup starting to end takes only 1-2 minutes.

     

    I think it is fixed :-)

     

    Oh moment - i backup to the internal HDD. I will change to soon to the external USB Disk. But i don't expect any surprises.

  • by John Kitchen,

    John Kitchen John Kitchen Jul 25, 2011 7:59 AM in response to TomRadfahrer
    Level 3 (649 points)
    Jul 25, 2011 7:59 AM in response to TomRadfahrer

    I downloaded Lion last night and did not instal it, and Snow Leopard's Time Machine is now behaving itself.  Trivial backups now take about 20 seconds.  The numbers reported by Time Machine still don't make sense, but the time issue has gone away.

     

    Seems that holding a gun to the Snow Leopard's head helps! 

  • by Pondini,

    Pondini Pondini Jul 25, 2011 8:07 AM in response to John Kitchen
    Level 8 (38,747 points)
    Jul 25, 2011 8:07 AM in response to John Kitchen

     

  • by Steve Cohen4,

    Steve Cohen4 Steve Cohen4 Feb 19, 2012 9:40 AM in response to Pondini
    Level 1 (145 points)
    Feb 19, 2012 9:40 AM in response to Pondini

    I'm joining this conversation very late, but if anybody is still listening, I am having the same problem most of you have had -- but without the SSD. Also running 10.6.8. No Lion yet. Incremental, hourly backups of a drive with about 150 GB on it take about 30 minutes and run the processor hard enough to kick the fans on every time.

     

    A typical log always shows about 160,000 files copied in the first step and about 76,000 in the second step, but very little actual data -- typically tens of megabytes. This can be with the screen saver running for the entire hour -- in other words, nothing on the drive was changed by me.

     

    I've tried all of Pondini's suggestions on his very helpful page of tips. I've reformatted the backup drive, I've run Disk Warrior, which worked at one point, and then the problem recurred.

     

    I can only guess that there's something about the disk structure on my system disk that is very hard for TM to deal with. But what is it?

     

    Anybody have any new suggestions to this thing?

     

    Steve

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