Previous 1 12 13 14 15 16 Next 442 Replies Latest reply: Jan 8, 2016 4:04 PM by gail from maine Go to original post
  • lanceanz Level 1 (0 points)

    Thanks Matt. Worked a treat for me with my new iPhone. Surprised the forum doesn't highlight your solution when it has so many likes.


    My situation is that my Apple ID is my "primary email", and my iCloud ID is my account. The configuration steps gave no option of setting a different iCloud ID. As you suggested, I scrolled all the way to the bottom of the iCloud > Settings page, clicked Delete and confirmed deletion of anything that had been syncd. Then I went back into iCloud settings and entered my account. Everything is now working as it should. All done on the iPhone.

  • Coolray Level 1 (0 points)

    Of course forum doesn't highlight. Because people asking how to change email associated with iCloud account, but not how to change email in Apple ID.


    Have the same issue, by the way. Have wrong iCloud email address (let's say associated with my primary Apple ID/iCloud account (let's say

    Can't change it in any way.

    All post above stated that I should delete iCloud acc from my device then change email in Apple ID and relogin in iCloud - people, you all suggesting to change Apple ID email (in my case I can actually change as Apple ID to but not the email associated with iCloud.


    In my Apple ID settings I have as primary email/Apple ID and as Alternate Apple ID. Bad thing, that I'm not able to change or delete Alternate Apple ID in any way - there is no edit or delete buttons against this Alternate Apple ID (


    I have some purchases on my Apple ID so I don't want to abandon it and create a completely new one to solve this issue. And I can't change or delete this dummy address.


    May be I've missed something in this thread, but I wasn't able to find solution (except advices to change primary email and delete icloud login than relogin again - which effectively changes Apple ID email but not the iCloud mail).

    If anyone knows how to delete/unlink/change icloud email - please advice.

  • JasonSmith Level 1 (0 points)

    This is exactly the problem I have. I originally tried to set up iCloud on my wife's iphone on IOS 5. I was using MY AppleID and stupidly, when it prompted for the name of my new, free address, I entered my wife's name! duh.  Now I am stuck with her email address as my alternate AppleID.. and there seems to be NO way to change this.. Arrrrgghhh...


    Apple, why cannot I not delete or change this email address?

  • BrianfromHenderson Level 1 (0 points)

    I have this problem too.


    I had a .mac account years ago for awhile till it was discontinued, so my Apple ID is my old .mac email address and that's fine.


    I never had an Apple Me account but somehow it has assigned a address to me that isn't my address. The address looks like a first initial, last name, with a number at the end, like many people use. The trouble is its not my name. It's not my initial, not my last name, I don't know anyone with this name, and I have never used an address with that format.


    So now the same address has been "reserved" for me as an address. I have no intention of using an address with someone else's name on it.


    My gmail address is associated with my Apple ID so I get email. But I no idea where this address came from, which is now my iCloud address, nor have I been able to change it.


    Come on Apple!  I'm not asking to change my Apple ID, I just want to change the email address you dreamed up for me that bears no resemblance to who I am.

  • esteban2800 Level 1 (15 points)

    Do not delete your or on your iPhone. If you want to start using iCloud with your (@iCloud alias) as the primary email, just create a new alias and it will work. I just tried it and all me emails just mirrored from my existing account to my @iCloud account. It is much simple and avoid the hassle trying to recreate an account.

  • widhare57 Level 1 (0 points)

    This solution just worked for me - I upgraded to the IPhone 4s from the 3G and was plagued with my email address popping up w=everytime I tried ti purchase something from my phone.

  • IggyRB320 Level 1 (0 points)

    The email address I used to initially set up my iTunes account, I no longer used.

    I updated iTunes & iCloud with my new email address, then deleted the iCloud account (which had me old email address as its log-in) from my iPhone, electing to 'KEEP DATA' on my iPhone.

    I then set up a new account, typing over my old email address with my new one, input the password for iCloud & my account is back online with my new apple ID email address!


    Thanks for all the tips folks!!

  • Virginia Garnitz Level 1 (40 points)

    This does work perfectly:

    cristianfrombucuresti wrote:


    So you have to delete your iCloud account from the iPhone, select to keep the information on phone, or whatever, then create it back with the email you want to use.



    ON YOUR PHONE or ipad:

    1. Go to settings/mail

    2. open icloud

    3. click delete acount

    4. select keep information on phone

    5. delete

    6. scroll to add new account

    •      choose icloud
    •      enter the correct email address
    •      save


    this allows you to have the correct icloud email address and preserve your separate apple id

  • IggyRB320 Level 1 (0 points)

    Yes this worked for me!

    I first changed my login email in both iTunes & iCloud to my new email address, then I did the above in both Mail & iTunes on my iPhone, inputting my new email address 7 all's working fine now..!

  • esteban2800 Level 1 (15 points)

    This did NOT work, it reverts using your AOL account.

  • Bfbg Level 1 (0 points)

    try apple article umber ph2622

  • esteban2800 Level 1 (15 points)

    I called support and they helped me out. Thank you!

  • C00kieAddict Level 1 (0 points)

    Will I lose all my data if i delete this? I don't want to risk it.

  • esteban2800 Level 1 (15 points)

    Emails are stored on apples' servers. You calendar, contacts are stored in the cloud. I deleted my email account on my iPhone and it even ask if you want to keep a copy on you phone. I deleted everything and was able to download it again.

  • mlmd Level 1 (0 points)

    This was the perfect solution!  Thanks!

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