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Level 1

44 points

Apple ID consistently being locked

Every 8 to 10 days my apple ID keeps getting locked. Is there any way I can stop this or find out why it keeps getting locked?

I thought maybe that this has something to do with my different host names, as I log in to the apple store with my phone, at home and at work. I do use the same ISP here in Macau (CTM), so the hostname isn't too different and sometimes I do use a VPN thats located back in the states, but in the past week I have not used the VPN at all and I still ended up with a locked account.

Any info about how/why this keeps getting locked would be greatly appreciated. This is something that's been happening since the beginning of May and I'm already quite annoyed with it.

Thanks!

iPhone 4, iOS 4.3.2

Posted on Jun 27, 2011 10:52 PM

Best reply

elgy03

Level 1

9 points

Posted on Jan 30, 2017 6:24 PM

Stuart423, Sadly, the two reasons you give above are no longer the only reasons. For the last number of weeks I've been getting locked out of both my Apple IDs many times a day. Entering correct credentials every time on various devices, no financial issue. I've tried signing out on all devices. Did not fix. I've changed my password at least twice since the problems started. Something else is going on.

View in context

31 replies

Jun 28, 2011 8:06 AM in response to thanew

I keep having the EXACT same problem. Any help would be appreciated

maccorf

Level 1

4 points

Jun 28, 2011 11:25 AM in response to thanew

I have the same issue as well. Where is Apple on this? There are multiple threads about this exact issue and I can't find any response from them. Please answer.

Jul 1, 2011 1:48 PM in response to thanew

This *****. It now happens to me almost every time I try to download an app. Give me a break, Apple. Or at least let me know _why_ this keeps happening. Is someone trying to hack my account?

maccorf

Level 1

4 points

Jul 1, 2011 8:30 PM in response to DontFnLockMyAppleID

Exactly, let me know why this is happening. Seriously. HELLOO APPLE!

kilick

Level 1

0 points

Jul 3, 2011 7:18 AM in response to thanew

This keeps happening to me. It's really annoying. It usually comes up weekly when I enter a game (like Angry Birds) and it says my thing is locked.

what the heck?

nzguru

Level 1

5 points

Jul 4, 2011 8:57 AM in response to thanew

Same thing for me and it really ******* me off. Nice to see Apple actually in here responding to the problem ... NOT!

tonefox

Level 6

9,362 points

Jul 4, 2011 11:06 AM in response to nzguru

Apple is not here responding to problems. They only supply the space for this USER TO USER forum. I am afraid that the reason no solutions are forthcoming, is because the relatively small number of people here who voluntarily try to help do not know the answer!

modular747

Level 6

19,662 points

Jul 4, 2011 11:10 AM in response to thanew

As already stated, this is a user-to-user tech support site, and Apple doesn't participate. You would know this if you had read the forum Terms of Use you agreed to when you joined.

http://support.apple.com/kb/TS2446

Message was edited by: modular747

AMcFun

Level 1

9 points

Sep 15, 2016 12:38 PM in response to thanew

I recently had this exact problem. In one week I was locked out and forced to reset my Apple ID password 5 times. If you have accounts like twitter/LinkedIN/Facebook etc. that are connected with the appleID email in someway and these accounts are on your mobile device or a device that is set up to auto-login you need to uninstall then re-instal them on your mobile device with the correct password. Otherwise the device will keep attempting to login with the wrong password and this will continuously cause your appleID account to be locked. Unfortunately there is no way for apple to tell you which one of these accounts or where the failed login attempts are coming from. I solved my issue by uninstalling any account I thought could be connected to my @me.com email from my mobile device and I haven't had an issue with being locked out for the last 3weeks.

Hope this helps

Alex

Stuart423

Level 6

9,258 points

Sep 16, 2016 9:24 AM in response to AMcFun

Apple ID accounts will 'lock' for only two reasons: either you are entering the incorrect e-mail / password / security question answers OR the account gets locked by the iTunes / App store if you have some sort of financial issue with the store.

Let's assume this is not an iTunes / App store issue.

Apple IDs are pretty straightforward: you enter the correct e-mail and the correct password, and they open for you. Apple IDs let you access all Apple services like iCloud, FaceTime, iMessage, App Store, iTunes, etc etc etc. The Apple ID can also serve as your password for a number of other services IF YOU CHOOSE to use your Apple ID for those services.

Getting locked out of Apple services only happens when the user is not paying attention or forgets username / password.

If you think that some app on your device is supplying the wrong Apple ID, I'd recommend you sign out of ALL services and sign back in with the correct Apple ID and password. If you need to change your password, update your security questions, update your credit card or address, or change your Apple ID e-mail, you can do all of that at appleid.apple.com > If you have forgotten your username / password / security question answers, you can correct that at iforgot.apple.com >

Stack22

Level 1

19 points

Dec 12, 2016 11:54 AM in response to thanew

Same F**cking issue happening to me at least once a week. Apple this needs to be fixed. It happens when I use a macbook that is not my main computer. Also I reside in one country and have my use another country's itunes store.