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Cannot transfer rental movie to ipad, itunes thinks it is already transferred to another device

Hi,

Hopefully this is pretty straightforward. I downloaded a movie rental from iTunes store. When I attempted to move to my iPad (via manual sync) I got an error along the lines of the following: 'Cannot transfer movie rental as it is already transferred to another device'. I have rented movies multiple times from the iTunes store and did not encounter this issue. My laptop is authorized (I double checked). Correct me if I am wrong but if the rental appears in the iTunes library then technically it is not transferred.


Thanks in advance!

iPad, Windows XP Pro, Lenove T410

Posted on Jun 28, 2011 6:08 AM

Reply
2 replies

Jun 28, 2011 7:54 AM in response to gmcsherry

gmcsherry wrote:


Correct me if I am wrong but if the rental appears in the iTunes library then technically it is not transferred.

I have purchased but never rented movies but from what I have read, your assumption is correct. Once you move the rental to an iDevice it should disappear from iTunes.


If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV, iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4, iPod touch (4th generation), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.


Taken from this website....

http://support.apple.com/kb/ht1657

Cannot transfer rental movie to ipad, itunes thinks it is already transferred to another device

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