5 Replies Latest reply: Jan 13, 2013 2:37 PM by Prayz
+chris+ Level 1 Level 1

Outlook crashes after update.

Mail Account gone. Where is the default location of the outllok pst file?

 

Thanks

 

+Chris+


iMac, Mac OS X (10.6.8), MS Outlook 2011 for MAC
Reply by Templeton Peck on Jun 28, 2011 8:28 AM Helpful
Outlook does not use a PST.  All mail is stored in ~/Documents/Microsoft User Data Please post further questino regarding Outlook on Microsoft's own forums for their Mac software as Apple Communities only provide support for Apple products: http://www.officeformac.com/productforums

All replies

  • Templeton Peck Level 9 Level 9

    Outlook does not use a PST.  All mail is stored in ~/Documents/Microsoft User Data

     

    Please post further questino regarding Outlook on Microsoft's own forums for their Mac software as Apple Communities only provide support for Apple products:

     

    http://www.officeformac.com/productforums

  • Learning all the time Level 1 Level 1

    I just called Microsoft as I wanted to back up my "pst" file on my MBA. Turns out that there is no pst file in outlook for mac 2011. Instead it relies on a database that is located as below:

     

    Documents

    - Microsoft User Data

      - Office 2011 Identies

       - Main Identity

     

    The "main identity" folder holds all the data from email, calander, etc.

     

    Its usually a good idea to back up this folder from time to time in the event outlook crashes or gets corrupted you always have a backup folder.

     

    I just downloaded about 8 gigs of emails from my gmail account. In the older versions of outlook the pst file used to get unstable at about 1.5 gigs. Not sure when it gets unstable in the latest version, but I've been bitten twice with lost data so I'm not risking it again and backing up.

     

    Good luck with your data.

  • gennysa Level 1 Level 1

    How I can restore messages in outlook from backup of Main Identity folder?

  • Templeton Peck Level 9 Level 9

    gennysa wrote:

     

    How I can restore messages in outlook from backup of Main Identity folder?

     

    Ask on Microsoft own forums for their Mac software:  http://answers.microsoft.com/en-us/mac

  • Prayz Level 1 Level 1

    Great stuff and very helpful.

     

    I frequently back-up my Macbook with Time Machine. Is this sufficient? My Outlook has crashed. I need to re-install Microsoft Office 2011. Please advise me on how to recover the mails.