Power On Self-Test Failure, External Cache Failed

OK, so for the past 6 months my powerbook has been having issues with the external cache (which I believe is the Level 3 cache). I have been noticing it running more slowly lately and under 'about this mac' it no longer lists the "1MB level 3 cache." Seems to me that it has possibly failed. Any ideas? I still have about a month left on my AppleCare. FYI, the ASP (4th item down, "Diagnostics") lists my Power On Self-Test as "Failed" and the failure type as "external cache." Thanks again!

PBG4 Ti 1GHz, Mac OS X (10.4.4), 512 RAM, 60 GIG HDD

Posted on Jan 13, 2006 9:37 PM

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3 replies

Feb 5, 2006 2:08 AM in response to KRock

I just noticed the same thing with my 1GHz G4 17-inch Powerbook. I haven't necessarily noticed any decrease in performance, but I recently noticed that System Profiler: Hardware: Diagnostics says Power On Self-Test Failed, Failure type: External Cache. So we ran the full range of Apple Service Diagnostics, and everything passed, but the hardware profile says L3 Cache is zero. I would have thought a bad cache would render my machine inoperable, but it's running without apparent problems. I bought the machine used about 6 months ago, and it's very possible it had this condition when I bought it. Am I getting degraded performance as a result? Is my machine (and data) in danger of failing? The spec sheet says my machine is supposed to have 1MB of L3, but my machine seems to have none. What's the deal? "About This Mac" doesn't make any mention of an L3, but I don't know that it ever did.

G4 17-inch PowerBook Mac OS X (10.4.4) 1GHz/1GB

Feb 5, 2006 5:36 AM in response to justinulysses

Hi, justinulysses. Yes, you are getting degraded performance, since the OS isn't able to make use of the failed cache. But if you aren't actually suffering any annoying delays or other malfunctions, you can choose to ignore the problem unless or until you do. I would, in your shoes. A new logic board is the only remedy, and that's quite expensive.

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Power On Self-Test Failure, External Cache Failed

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