9 Replies Latest reply: Sep 2, 2011 4:34 PM by emmafabre
Mizgeneass Level 1 (0 points)

In my iPad inbox my gmail email is working fine but my hotmail email is not.since not all the folders are showing up,it has been working fine till today.I cant see the sent,junk, etc. Folders for my hotmail messaged.what should I do?


iPad
  • Csound1 Level 8 (46,965 points)

    How is your Hotmail account setup, POP or Active Sync?

  • Mizgeneass Level 1 (0 points)

    I have no idea:s sorry not really updated with so much technology.can you tell me how I can find out?

  • Csound1 Level 8 (46,965 points)

    Do this:

    How to Setup Hotmail ActiveSync on iPad device

     

    1. From the Home Screen, tap Settings >“Mail, Contacts, Calendar” > “Add Account” > “Microsoft Exchange”
    2. Enter the following in fields:

     

    Email: your full Hotmail email address
    Domain: Leave blank
    Username: your full Hotmail email address
    Password: your password
    Description: Hotmail

     

    Server: m.hotmail.com

     

    SSL: Enabled
    Certificate: Accept the SSL certificate when prompted
    Mail, Contacts, Calendar, Tasks: All can be enabled.

     

    3. After finishing the configuration, select the data to sync and tap on Save button.

     

    iPad will connect to Hotmail ActiveSync and perform an initial sync for the selected data. You are able to push email, calendar, and contacts with Exchange ActiveSync now. Enjoy it!

     

     

    After you set this up and test that it is working you can delete the other Hotmail account.

  • rbrylawski Level 6 (11,850 points)

    Hotmail is a POP account.  But since you commented it was working until today, I would suggest you go into settings > mail > and delete the account, then re-add the account and it should be as it once was.

  • Mizgeneass Level 1 (0 points)

    I've already done that.but my folders except inbox are not appearing for hotmail

  • Csound1 Level 8 (46,965 points)

    rbrylawski wrote:

     

    Hotmail is a POP account.  But since you commented it was working until today, I would suggest you go into settings > mail > and delete the account, then re-add the account and it should be as it once was.

    I'm sorry but you are incorrect, there are 2 ways to setup Hotmail:

     

    Hotmail can be setup as a POP account or as an Exchange account, when setup using ActiveSync (Exchange) instead of POP it synchronizes all mail folders, contacts and calendars.

     

    Ooops, misread the OP

  • rbrylawski Level 6 (11,850 points)

    Thank you so much Csound.  After all this time, I always thought one could not set up Hotmail as an exchange account.  I've successfuly set it up on my iPhone and iPad and it syncs between both devices and my computer as one would expect an exchange account to do.  Thanks again.......

  • aiee Level 1 (0 points)

    thanks csound. this solve all my problems regarding hotmail folders, contacts in one move! excellent

  • emmafabre Level 1 (0 points)

    ok it seems it works on ipad but on imac?

    can i set up hotmail account as "exchange"? this is currently set up with POP3 but I have an issue because I can not see my Hotmail folders in mail.

    Pleeeeease help me