Gracenotes causing hang on import of CD
I'm having a problem importing a specific CD into iTunes (10.3.1, Win7, 64bit). I haven't ever run into this kind of problem before.
In short, my attempts to import this CD always result in iTunes hanging during the import, saying "Communicating with Gracenote..." and then sits there. Nothing gets imported. I don't know if it would eventually go, because I haven't waited more than two minutes before hitting Ctrl-Alt-Delete and nuking the process in Windows' Program Manager.
The album is the new one from Queensryche, "Dedicated to Chaos". A little background about what I did. First time I put the CD in, I noticed that the database has the band's name as Queensrÿche, and not just Queensryche. I don't like the umlaut there, so I changed it to a regular Y.
After the hang, I looked around for this issue, and found an older post in the archives here about this, saying that there's a long standing bug where if you change the artist field it will cause this. Now I know I've changed this before and haven't run into the Gracenote problem. Still, that's the only reference I could find to this.
So I went back, and requeried Gracenote and made the band name have the umlaut in it again, but it causes the same problem. I checked with a different CD, and that imported fine, and tried the Queensryche one again - hangs again. It's just this one disc apparently that is getting hung. Whether it's something about this specific title, or it was my changing of the artist name, I have no idea at this point.
Anyone have any idaes how to get around this? Is there a way to go into the local DB of what iTunes knows, and remove this entry, and have iTunes think I've never inserted this CD before? Kind of annoying, this is. I'm half tempted to rip it with Windows Media Player and use those files, but I shouldn't have to do that.
Thx for any help.
Message was edited by: Joe Siegler - clarified somethign.
Custom Built, Windows 7
