How to resolve "iPhone 4 is disabled - connect to iTunes" without losing data

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How to resolve "iPhone 4 is disabled - connect to iTunes" without losing data

My friends got hold of my iPhone without my knowing and changed my iPhone passcode
I incorrectly entered in my passcode several times until my iPhone said "iPhone is disabled - connect to iTunes"
I recently moved house and the computer (Windows XP) I use to sync my iPhone 4 with iTunes got damged in transit and will no longer work
I am unable to back up my data or restore my iPhone using iTunes
As a result, I can't use my iPhone
I rang Apple Customer Care who couldn't help, they said I need to use a computer to restore my iPhone, but I risk losing my data 😟

Does anyone know how to solve this without losing all the data on my iPhone and without using a computer? Is it possible to remotely change the passcode or unblock the iPhone using Mobile Me?

Thank you!

Ryan

iPhone 4, iOS 4.3.1

Posted on Jun 29, 2011 6:02 AM

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Answer 1

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KiltedTim

Level 10

195,537 points

Jun 29, 2011 6:47 AM in response to rjkingsley1

There is no way to solve this without losing the data. If you don't have access to the computer that was used to back it up last, it's gone. Anything that was done between the last backup and now is gone no matter what (except for anything you were syncing with MobileMe.

So far as I know, there is no way to unlock the phone using MobileMe. Once it's in this state, that's it. Personally, I'd be opening a big ole can of whupazz on my so-called "friends". Oh, and from now on, set a passcode so they can't do that.

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