1 Reply Latest reply: Jun 29, 2011 6:47 AM by KiltedTim
rjkingsley1 Level 1 Level 1 (0 points)
  • My friends got hold of my iPhone without my knowing and changed my iPhone passcode
  • I incorrectly entered in my passcode several times until my iPhone said "iPhone is disabled - connect to iTunes"
  • I recently moved house and the computer (Windows XP) I use to sync my iPhone 4 with iTunes got damged in transit and will no longer work
  • I am unable to back up my data or restore my iPhone using iTunes
  • As a result, I can't use my iPhone
  • I rang Apple Customer Care who couldn't help, they said I need to use a computer to restore my iPhone, but I risk losing my data


Does anyone know how to solve this without losing all the data on my iPhone and without using a computer? Is it possible to remotely change the passcode or unblock the iPhone using Mobile Me?


Thank you!



iPhone 4, iOS 4.3.1
  • KiltedTim Level 8 Level 8 (46,690 points)

    There is no way to solve this without losing the data. If you don't have access to the computer that was used to back it up last, it's gone. Anything that was done between the last backup and now is gone no matter what (except for anything you were syncing with MobileMe.


    So far as I know, there is no way to unlock the phone using MobileMe. Once it's in this state, that's it.  Personally, I'd be opening a big ole can of whupazz on my so-called "friends".  Oh, and from now on, set a passcode so they can't do that.