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Eric Setash Level 1 Level 1 (5 points)

My wife can not access her AOL email account through Mail.  She has accessed it for long time but this morning she came down and was prompted to enter her password. "The AOL IMAP server "imap.aol.com" rejected the password for user xxxxx"  She entered her password but it wouldnt take.  She actually has two AOL email account that she accesses through Mail and neither would work.

 

She logged onto www.aol.com and was able to sign in.  She changed her passwords to be safe.  We went into Mail and Preferences and changed her passwords for each account making sure to save the changes.  But again, she was prompted to enter her password and still the same message as above.

 

After reading the boards here I went into Keychain Access and ran Keychain First Aid.  I ran Verify first and no problems found.  Then ran Repair and no problems found.  I shut the whole computer down and restarted.  No luck with getting mail to interface with AOL.  Note: on my user account (Admin) my AOL account is working fine.

 

The inbox error message is "Unable to Connect"  There may be a problem wit the mail server or network (not the case as I am getting my mail fine).  Verify the settings for account "xxxx - AOL Mail" or try again.  The server returned ther erro: The attempt to read data from the server "imap.aol.com" failed

 

Then I went into her Ipad, where the mail was also not working, and deleted the mail account.  I went into to create the new account and go the message "The user name or password for "imap.aol.com" is incorrect. 

 

Again, I can go to AOL.com and log into her account and get her mail fine.

 

I dont know what to do.  Nothing seems to make sense.

 

Help?!?

 

Thanks


iMac, Mac OS X (10.6.7)
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