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Mail will no longer work with AOL

My wife can not access her AOL email account through Mail. She has accessed it for long time but this morning she came down and was prompted to enter her password. "The AOL IMAP server "imap.aol.com" rejected the password for user xxxxx" She entered her password but it wouldnt take. She actually has two AOL email account that she accesses through Mail and neither would work.


She logged onto www.aol.com and was able to sign in. She changed her passwords to be safe. We went into Mail and Preferences and changed her passwords for each account making sure to save the changes. But again, she was prompted to enter her password and still the same message as above.


After reading the boards here I went into Keychain Access and ran Keychain First Aid. I ran Verify first and no problems found. Then ran Repair and no problems found. I shut the whole computer down and restarted. No luck with getting mail to interface with AOL. Note: on my user account (Admin) my AOL account is working fine.


The inbox error message is "Unable to Connect" There may be a problem wit the mail server or network (not the case as I am getting my mail fine). Verify the settings for account "xxxx - AOL Mail" or try again. The server returned ther erro: The attempt to read data from the server "imap.aol.com" failed


Then I went into her Ipad, where the mail was also not working, and deleted the mail account. I went into to create the new account and go the message "The user name or password for "imap.aol.com" is incorrect.


Again, I can go to AOL.com and log into her account and get her mail fine.


I dont know what to do. Nothing seems to make sense.


Help?!?


Thanks

iMac, Mac OS X (10.6.7)

Posted on Jun 29, 2011 5:34 PM

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Question marked as Best reply

Posted on May 14, 2017 5:58 PM

I recently had trouble setting up my AOL Email account. Because I didn't have a paid account they wouldn't help me on the phone. They tried to get me to set up a paid account which to me sounded like a big scam.

I tried to get information through emails with AOL support but the information I received was information that was worthless because I still cannot set up my account .

I went through various posts on the Apple website and realized that no one talked about the two-step authorization for AOL

In order to set up my IMAP.aol.com I had to disable my two step authorization code Once that was done the account magically reappeared. AOL should have given me that procedure but they didn't .

Hope this helps anyone having trouble with IMAP in their AOL accounts

36 replies
Question marked as Best reply

May 14, 2017 5:58 PM in response to Eric Setash

I recently had trouble setting up my AOL Email account. Because I didn't have a paid account they wouldn't help me on the phone. They tried to get me to set up a paid account which to me sounded like a big scam.

I tried to get information through emails with AOL support but the information I received was information that was worthless because I still cannot set up my account .

I went through various posts on the Apple website and realized that no one talked about the two-step authorization for AOL

In order to set up my IMAP.aol.com I had to disable my two step authorization code Once that was done the account magically reappeared. AOL should have given me that procedure but they didn't .

Hope this helps anyone having trouble with IMAP in their AOL accounts

Jun 29, 2011 8:31 PM in response to Eric Setash

Mail stopped working w/AOL for me 3 days ago on all 4 computers and iphone. I have two accounts and neither can send/receive mail. Tried everything I can think of/found online like other users here. Extremely frustrating to have to login to AOL server to check it. I did discover today that I can disable the wifi on my iphone and connect just fine over 3G. This tells me my settings and passwords are fine on the computers-seems to be a problem AOL has w/network connections. Any ideas?

Jun 30, 2011 5:47 AM in response to Eric Setash

try this, Open up your mail application. Go to preferences. click the plus sign under the accounts tab (not the minus sign!!!! because it will then remove the email from the computer- and it could be a pain getting it back- and I dont know how to do that, unless you have a timemachine back up but for now press the plus sign recreate the account... then compare what is different to the older account then just use the minus sign on the newer accounts, leaving the older account intact).

Mail will no longer work with AOL

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