Compatibility Epson Stylus Photo RX500 and Image Capture

Question

Level 1

145 points

Compatibility Epson Stylus Photo RX500 and Image Capture

Hi there,

Does anybody know if it is possible to scan using Image Capture with my Epson stylus photo rx 500. As far as I have already found out, the scan window in Imag e Capture is supposed to open automatically when the scanning device is switched on. Unfortunately, this doesn't happen.
I would like to try Image Capture, because I don't like Epson's native software: Epson Scan.

Thanks for your help,

Giorgio

eMac, Mac OS X (10.4.4)

Posted on Jan 14, 2006 8:36 AM

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Answer 1

Jan 14, 2006 10:20 AM in response to Eaglepeak

I also have an Epson Stylus Photo RX500. I have found an easy fix to get the scanner to work. I have OS 10.3.9 so I am not sure if this will work with 10.4
First turn on the Epson. Then open Image Capture. I have version 2.1.0 Under Image capture open preferences. Select scanner. Check both "Use TWAIN..." and "Open scanner..." This should fix the problem. Epson Smart Panel still works for me although I never use it.

eMac Mac OS X (10.3.9)

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Answer 2

Eaglepeak Author

Level 1

145 points

Jan 14, 2006 10:31 AM in response to Tony S in FL

Thanks for your reply.

I have Image Capture version 3.0 and they probably modified it compared to 2.0, because I can't find the checkboxes in preferences you're talking about.
As I said IC is supposed to open a pane for the scanner automatically when the scanner is switched on.

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Answer 3

Eaglepeak Author

Level 1

145 points

Jan 27, 2006 4:28 AM in response to Eaglepeak

You just have to have Epson Scan installed. You don't use it as a program but as a driver. Image Capture then perfectly detects the scanner.

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Answer 4

Feb 17, 2006 1:29 PM in response to Eaglepeak

Are you able to scan now with your Epson Stylus Photo RX500? I have been thinking about upgrading my eMac from 10.3.9 to 10.4.5 but I do not want to mess up the scanner. The scanner works perfectly now. I hooked my Epson up to a friends ibook and the scanner would not work at all. Let me know. Thanks.

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Answer 5

Fredric

Level 2

360 points

Feb 17, 2006 1:42 PM in response to Tony S in FL

Tony,

I am using the RX500 with OS 10.4.4, and Smart Panel, with no problems. At least you know that would work if Image Capture doesn't.

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Answer 6

Eaglepeak Author

Level 1

145 points

Feb 17, 2006 9:51 PM in response to Tony S in FL

Yes it works perfectly now! Image Capture recognizes the scanner immediately. I upgraded to 10.4.5 yesterday and I checked my rx500 just a minute ago.

Of course, if you still have doubts you don't have to go to 10.4.5. immediately.

Good luck and let me know if you have any problems.

Eaglepeak

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Answer 7

Eaglepeak Author

Level 1

145 points

Feb 17, 2006 10:15 PM in response to Tony S in FL

Hi Tony,

I just wanted to add to what I said before that I recommend an erase and install (of course after making a good backup of your system). Do not install Epson's printer driver separately. You don't need it because it's already in Tiger. Just hook up your rx500 after the installation and give a print command in for example text editor. Tiger recognizes the printer and then allows you to choose your specific model from its pre installed driver list.
Strangely enough you still need Epson Scan, but as I said earlier on you don't need to use the program. It seems to function as the driver for the scanner of your rx500.

Good luck and let me know if you have any problems,

Eaglepeak

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