How can I tell if my macbook pro has been restored to factory settings?

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Level 1

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How can I tell if my macbook pro has been restored to factory settings?

I just bought I brand new macbook pro (15,4 inch) from an official apple store... but I'm thinking that it may be used (it was a bit dirty when I opened it, but it has no scratches).

I tried with coconut battery, but it went ok, the battery is new. However they might have changed it.

Is there a way to know if the mac was restored to factory settings?

... if not, is there any other way to know if is a used laptop?

Thanks,

MacBook Pro

Posted on Jul 1, 2011 7:24 AM

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Answer 1

AussieDJ

Level 4

1,445 points

Jul 1, 2011 8:31 AM in response to govaldesu

govaldesu wrote:

Also I bought it in an official apple store).

Yeah Apple would never do that. They have so much stock on hand, everybody get's a new one. And they are honest about selling a refurb at their Online Refurb Store.

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Answer 2

Jul 1, 2011 7:44 AM in response to AussieDJ

If the battery was changed then this Cycle Count info is good for nothing to determine whether Mac is a new or refurbished one. I think that it is better to look at Serial Number and then try to ask people with refurbished Mac and compare serial numbers.

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Answer 3

rvaro2

Level 2

417 points

Jul 1, 2011 7:59 AM in response to govaldesu

When you opened the laptop from the box.... did you notice a thick cling wrap wrapped around the laptop?

When you say dirty do you mean on the outside, the screen... was it finger print smudges... dusty...

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Answer 4

govaldesu Author

Level 1

0 points

Jul 1, 2011 8:24 AM in response to AussieDJ

cycle count says 1... wich correspond to the initial battery discharge I just did. That's why I think they may have changed the battery.

Serial number is C02FHFG0DF8V... how can you tell if this correspond to a refurbished unit?

It has all the "official" envelops of a brand new mac... the thing is that I found small dust specks all over the interior of the box and in the accesories (not on the notebook itself).

According to coconut "Age of your Mac" is 11 weeks.

That's why I thought the only way I could knew for sure if they used it before (maybe for showcasing at the store) was finding out if it was restored to factory settings. (Also I bought it in an official apple store).

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