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Mac Mini (Early 2009) SuperDrive No Longer Reading Any Discs

I have a Mac Mini that I purchased and received around September 2009, right before Apple released the next hardware upgrade cycle. Recently, the SuperDrive has ceased to read any optical disc, whether it's a blank CD-/+R, CD-/+RW, DVD-/+R or DVD-/+RW. I've cleaned the discs before inserting them, and it's the same every time: the drive spins the discs for about 20-30 seconds, engages a clicking noise around 15 seconds after that, and then spits the disc out. The disc doesn't mount at all, and doesn't even register in the Disc Utility. All firmware and software is up-to-date on this system.


This is a problem, as I had intended to back up all of my data, and do a wipe and fresh install on this system as I'm giving it to a family member after I upgrade to a MacBook later in the year, and a large portion of my work involves using optical discs.


Technical Specifications:


Mac Mini (Early 2009)

Mac OS X 10.6.8

2.26 GHz Intel Core 2 Duo

4GB DDR3 1067 Mhz


Disc Drive, pulled from Disk Utility


Name : PIONEER DVD-RW DVRTS08

Type : Optical Device


Disk Identifier : PIONEER DVD-RW DVRTS08

Connection Bus : ATAPI

Connection Type : Internal

Burn Support : Apple Shipping

Writes CD : Yes

Writes DVD : Yes

Mac Mini (Late 2009), Mac OS X (10.6.7)

Posted on Jul 1, 2011 5:53 PM

Reply
15 replies

Jul 3, 2011 8:46 AM in response to mofokuban

This seems to be a fairly common issue. Like all mechanical parts, they can fail, especially if you use it a lot.


I hope you bought the 3 year Apple Care Protection when you bought your Mini. If not, you'll have to pay to get it replaced. If you did, great. It's covered under the warranty.


The SuperDrive in my Mac Mini failed about 8 months back. It did much the same thing your's is doing. I put in a music CD that never full loaded, got lots of clicking sounds, then the disk was ejected. After trying a few other music CDs and one video DVD and got the same thing happening with them all, I called Apple Support. After trying a few things they suggested, the guy admitted we couldn't do anything more. So, I made an appointment at the local Apple Store and they replaced it in under 30 minutes, under my Apple Care Warranty.

Jul 3, 2011 12:38 PM in response to Damien787

I did actually try blowing air in my SuperDrive and found it didn't do anything for my issue. That was one of the suggestions the Apple tech gave me, but I wasn't trying to write to a disk. In my case, I just wanted the Mini to read it to play the music or the video on it. I'm certain the many clicking sounds is a clear sign the optical drive is soon going to expire.


Most things with moving parts fail eventually. Sometimes they just need minor adjustments or regular maintenance, such as blowing air in there to clean off the dust, but then, where does the dust go? It just gets moved around to another location inside, maybe still in the drive, which could make matters worse later.


Apple has made it pretty tough to get inside the Mini, but it's not impossible. I sure miss my tower that was easy to mess with inside for cleaning and parts replacement and additions. So, unless you want to take the entire thing apart and do it yourself, thus voiding any warranty you might still have, I suggest letting a certified Apple tech mess with it. It's a good idea to at least call them and log any complaints before the warranty is up. Then, if the drive does fail after the warranty is up, you can claim you contacted them about the issue earlier and they may still replace it for free. That's what I did with a keyboard that was failing on me. I had called about a week before my warranty expired but it didn't completely fail (shift keys quite working) until 2 weeks after the warranty expired. Since I had logged the complaint prior to the expiration, they were obligated to replace it.


In my case, upon inserting a disk, the drive would attempt to spin up but then would stop and start, as though the disk wasn't seated properly; next, it would begin the 20 seconds of clicking and eventually spit out the disk or the disk would get stuck inside. The first few times this happened, the disk ejected on it's own. A few weeks later it did it again, but would not eject the disk. I looked online for help and tried everything I could find. I ended up calling Apple and they gave me instructions to get the disk out and all went fine for a few more months. Then it happened again and the blasted disk just wouldn't come out. So, I called again and after trying some of the same things as before, we (Apple tech and I) came to the conclusion that the optical drive was toast. So I went to the store and, as I said before, they replaced it for free in under 30 mins.


Hope this helps.

Jul 4, 2011 11:58 AM in response to schoodle

I thought about that, too...the dust not being really driven out of the enclosure. I think that the gases used in the sort of canisters they sell at office supply stores have the effect of causing the dust to 'bunch up' due to static effects and then they are pushed to the nether regions of the drive.


In any case it would be most important to clear the lenses and laser-emitters of any dust and a few good puffs would likely do that.


In any case, it worked for my drive...I hope it works for yours, too!



Cheers!

Damien

Aug 1, 2012 6:00 PM in response to mofokuban

Issue:

Mini late 2009 optical drive not reading dvds then eject


Resolution:

Chances are there is dust accumulated in the optical lense for the dvd. I simply used compressed air duster and gently sprayed through disk opening. Then optical drive was good as new. Recognized all dvds without issue.


No need to open up mac mini or none of that mess.


I would try this before spending any money.


User uploaded file

Sep 11, 2012 9:20 PM in response to iamhector

Blowing into the disc slot seems to have worked (or improved things) for me too.


My Mid 2009 mac mini was rejecting about 40% of all audio CDs inserted (with a set of immaculate, store-bought audio CDs, about 40% would get ejected after some hunting and spinning--and no error message).


The machine was very specific about which disks it would eject, too. In a boxed set of 9 CDs, for example, it would consistently eject disks 2, 4, and 6 while taking all the others on the first try (and all were in scratch-free, new-in-box condition). It was so consistent that I believed it was some sort manufacturing defect or an over-active copy protection scheme


But, with nothing else to lose, I tried blowing on the slot, almost like playing a harmonica, and now the formerly-rejected disks are mounting and ripping like they should.

Mac Mini (Early 2009) SuperDrive No Longer Reading Any Discs

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