iTunes uninstallation help?
A couple days ago I tried to open iTunes and I kept getting a window that said it was installed wrong and that I needed to reinstall. Okay, I thought that sounded easy enough. Well, I uninstalled iTunes and Quicktime and then tried to reinstall and kept getting the same thing. So, I went on this site and looked at Apple's directions on uninstalling iTunes. I followed all the directions and things were going fine until I got to the list of files to be sure were deleted before reinstallation. I have one folder that no matter what I do WILL NOT delete. C:>Program Files (x86)>Common Files>Apple Anyway, when I try to delete the file it says it's deleting for a long time then I get an error that says:
"An unexpected error is keeping you from deleting this folder. If you continue to recieve this error, you can use this error code to search for help with this problem.
Error 0x8007045D: The request could not be performed because of an I/O device error
Try again/Cancel"
Has anyone else come across this? Is there a problem with the file(s), my computer, or this an Apple problem? Any suggestions?
EDIT: Also, if it helps inside the Apple folder is another folder called "Apple Application Support". Which my Quicktime also wouldn'y work. When I tried to open it it mentioned something about needing to install Apple App. Support. Thought maybe that could be of relevance.
Message was edited by: HeyHeyHayley
iTunes-OTHER, Windows 7