iPad connected to wireless network but no internet access

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DEFD Author

Level 1

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iPad connected to wireless network but no internet access

Hello,

I've just bought my new iPad 2. iPad connects to wireless network but no internet access.

Apparently it cannot get an IP address (it has got the self-assigned 168..)

I am able to connect to the internet with my iMac, iPod touch and Lenovo laptop.

I already done *all* possible combination of switch on/off, reset of both router & iPad2, the "MAC" trick etc.

I tried both with WAP2 personal and no security

I tried all suggestions which came up from similar posts, but still no luck

Please, any *real* suggestion (please don't suggest "switch off and on" 🙂 ) would be really appreciated.

Thanks!

DEF Dude

iOS 4.4.3, Modem firmware 04.10.01, model MC775AE

iPad 2, iOS 4.3.2, iOS 4.4.3, Modem firmware 04.10.01

Posted on Jul 2, 2011 1:26 PM

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Answer 1

Best reply

gatortribe

Level 2

265 points

Jul 2, 2011 1:28 PM in response to DEFD

This site may help you.

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Answer 2

DEFD Author

Level 1

0 points

Jul 2, 2011 1:32 PM in response to gatortribe

Thank you, gatortribe for the quick answer.

Yes, tried that already (now it's one full day I'm on this and I exhausted all "first-level" tricks).

Thanks anyway for the hyper quick answer! I appreciated 🙂

DEF Dude

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Answer 3

Jul 2, 2011 1:41 PM in response to DEFD

Is your wireless network using WEP security? If so, try entering the WEP-equivalent hex code instead of the ASCII password. I've found that makes the difference many times.

Have you tried connecting to another wireless network, such as a free one at McDonald's, Starbucks, or a public library?

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Answer 4

DEFD Author

Level 1

0 points

Jul 2, 2011 1:51 PM in response to John Hammer1

Thanks John Hammer1,

as per my post, I tried both WAP2 Personal and no security at all - it is not an issue in the security layer.

Thanks

DEF Dude

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Answer 5

Jul 2, 2011 1:54 PM in response to DEFD

OK then.

Are you able to connect to other networks and access the Internet from them? In other words, are you having this issue only with your own network, or with all you have joined? If only your own, please provide more details about your wireless network.

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Answer 6

Philly_Phan

Level 7

20,707 points

Jul 2, 2011 1:58 PM in response to DEFD

I have seen this condition whenyour Internet modem/router has a firewall that's too strong. For reasons that I so not understand, it affects iPads before it affects other devices. You'll need to get into the modem's administrative menu to investigate.

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Answer 7

DEFD Author

Level 1

0 points

Jul 2, 2011 2:04 PM in response to Philly_Phan

John Hammer1,

Thanks - good point - I just tried with my network BUT:

- I set it to no security / no firewall

- ipod, iMac and Lenovo all work

Tomorrow I'll try at Starbucks, just in case, after that straight to Apple Store

Philly_Phan, thanks - see above. I appreciate your quick answer! 🙂

DEF Dude

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Answer 8

DEFD Author

Level 1

0 points

Jul 3, 2011 11:53 AM in response to Philly_Phan

Hello,

I tried at Starbucks and there it worked immediately with no problem.

Mystery, since at home, I have several other devices (iMac, iPod, lenovo laptop), NO wireless security and ALL of them (except iPad) work just fine.

iPad can connect to the network but cannot get IP / connect to internet.

I'm using a WAG200G Linksys modem with no security. Signal very strong (I'm connecting from the same room).

Please, anybody can point to a page where the "optimal" WiFi settings for iOS are listed?

Thanks a lot in advance!! 🙂

DEF Dude

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Answer 9

Jul 3, 2011 12:33 PM in response to DEFD

I am having the same problem. I too have other devices that are connected to my network without a problem, but my ipad connects immediately upon waking, but within seconds it disconnects. I am using a Netgear router, WRG614. I have also reset the modem, reset the router. Disengaged firewalls and security. I can connect to retail wireless as well as my neighbor's network. Insanely frustrating. Been happening for weeks, but now it's been 24+ hours without connection. The ipad sees the network, but won't stay connected.

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Answer 10

Jul 4, 2011 7:01 PM in response to DEFD

I was having the same proble too. the last thing i did was long on to some random unsecure wireless network & it hasn't worked since. the final answer was to power it down by holding down the power button for a few secs & when i restarted it works. Well i just learned how to do a full reboot, good for me but you didn't want that kind of answer. The second part to my story is that i realized my wireless network would only allow 2 connetions. after the laptop & iphone connected, i got the boot. So i shut down the laptop but for some reason it was not releasing the IP to allow me on, until i rebooted the ipad2. So far it looks like everyone has more than 2 units so shut them down & restart the wireless (release /all), then ipad (only). good luck

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Answer 11

MJBTV

Level 1

0 points

Jul 16, 2011 8:15 AM in response to Lafin_Larry

Me too, My iPad2 sees the Airport Extreme Router, I have NO internet Connection and my carrier AT&T is gone. I show a full power wifi signal and NO SERVICE for the AT&T cell signal. This all happened after I turned on CELLULAR DATA then cancelled it. I could not see paying for 3g when I have wifi here. However that's when everything stopped working. I did do a iPad restore through iTunes but that made no difference.

I have two MacBook Pros, Imac, G4, 2 PC's all connected to the internet with no problems. I will be calling APPLE on Monday to take this thing back. What a waste of time and money. This crap is built in China so is the power cord which has already split at the iPad connector. Not a happy camper here!

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Answer 12

DEFD Author

Level 1

0 points

Jul 31, 2011 1:21 PM in response to DEFD

Hello All,

thanks a lot for the support, in particular Lafin_Larry. I just wanted to close the discussion

It turns out it was the provider's fault.

How I did get to it:

1 - iPad was working with Starbucks etc

2 - iPad was not working at home but iMac, iPhone, iPad and Lenovo were

3 - done ALL the stuff adviced in the forums (including no security, switch on/off, restarts, latest firmware etc etc)

4 - Changed router, still iPad not working, other machines yes

so in the chain provider -> router -> firmware -> router settings -> ipad settings -> ipad

the provider was the likely culprit. It turns out that, even though they don't have a limit on number of machines connected to a network.... they somehow do - fixed!

Thanks again - apple users community rocks! 🙂

DEF Dude

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Answer 13

DEFD Author

Level 1

0 points

Jul 31, 2011 1:21 PM in response to Lafin_Larry

Thanks!

DEF Dude

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Answer 14

Aug 4, 2015 7:51 AM in response to DEFD

My iPad did the same, I tried by restoring the iPad, nothing seemed to work, this may sound crazy, but. Try turning off the (ask to join network) option, it worked like magic on my iPad.

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