When attempting to install a downloaded .dmg file, I encounter a 'Warning' message, which says "The following disk images couldn't be opened"... Reason: not recognized. Any suggestions please?

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Level 1

8 points

MacBook Pro, Mac OS X (10.6.6)

Posted on Jul 2, 2011 9:46 PM

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Answer 1

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Level 8

35,862 points

The file is incomplete or damaged. Try downloading again.

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Answer 2

Level 1

8 points

Thanks Sig.

I found that although the file appeared to have downloaded properly, it was the cause of the error message.

I made sure I was using a more reliable internet connection before downloading the files again. This time it worked.

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