Currently Being ModeratedJul 3, 2011 5:30 AM (in response to molls88)
I have had two faulty 2nd generation apple tv and I got very frustrated. I found the telephone helpline very good. The store I bought from confirmed that they have had others returned. I have 2 working now both in Uk and Spain and working perfectly. As a tip reboot all components including your actual TV. Good luck if all fails take it back. It is worth persevering as it's a great piece of kit.
Currently Being ModeratedJul 3, 2011 6:21 AM (in response to molls88)
I bought mine about 3 weeks ago and gave had nothing but issues with it. After the last update, it's even worse. The login to iTunes won't work.
Extremely frustrated. First Apple product I've bought that I don't like.
Currently Being ModeratedJul 3, 2011 6:28 AM (in response to molls88)
Welcome to the Apple Community.
Firstly you shouldn't disable security to allow it to connect to your network. Try using WPA or WPA2 instead, if you don't have those options try using WEP with a 5 character password for 40 bit encryption and a 13 character password for 128 bit encryption.
As for homesharing, ensure that your firewall(s) is/are allowing access to all ports required by iTunes or disable your firewall on your computer completely. Check any security software you have installed isn't causing an issue.
Check for interference on your network and if necessary try another wifi channel.
Currently Being ModeratedJul 3, 2011 7:32 AM (in response to molls88)
Thanks for all your comments, i finally worked it out! I forgot that our home theatre system used wireless to connect the rear speakers, i had the apple tv sitting on top of it.
Just turned off the home theatre system and connected it straight to the tv and it works acharm so it must be interference, will have to investigate a way to avoid this.
Thanks again for all your comments!
Currently Being ModeratedJul 3, 2011 7:39 AM (in response to molls88)
Try using iStumbler to determine which wifi channels are being used around your location. IStumbler can help but it won't detect interference caused by ordinary household items such as microwaves, cordless phones etc etc.
Currently Being ModeratedFeb 16, 2012 2:31 PM (in response to molls88)
It's a straightforward port-forwarding issue.
You need to forward ports to the internal ip address of your apple tv as follows:
This may also solve other problems you may have with homesharing...