8 Replies Latest reply: Jul 4, 2011 5:40 AM by squawk1200
squawk1200 Level 1 Level 1 (0 points)

I have a PC (Dell laptop, Windows 7, 64 bit) running the latest version of Itunes, only syncing an older iPod and very new Ipad2.  Several questions (read "frustrations") about Itunes on the PC which appears to be only marginally stable or functional:

 

* Why when I connect my Ipad2 does Itunes seem to think it has been synced with another computer?  It has *NEVER* been connected to another computer, ever. Needless to say, I did NOT say to erase and continue, at which point it appeared to sync anyway.

 

* I have several photo albums in my Itunes library that have been synced and appear very nicely on my Ipad2 under the photo icon.  But why do photos NOT SHOW UP in Itunes on the PC?  It's like Itunes on the PC will sync the photos and albums, but only grudgingly even admit they are there?

 

* Same question above with PDF files that I want to (and have) downloaded to my Ipad2, how do I see those in Itunes on the PC?

 

Thanks

Jon


iPad 2, Windows 7
  • diesel vdub Level 7 Level 7 (21,975 points)

    squawk1200 wrote:

     

    * I have several photo albums in my Itunes library that have been synced and appear very nicely on my Ipad2 under the photo icon.  But why do photos NOT SHOW UP in Itunes on the PC?  It's like Itunes on the PC will sync the photos and albums, but only grudgingly even admit they are there?

    No, you do not have any photos or albums in iTunes.  iTunes is a media managment application not a photo management application.

    Photos will never show in iTunes.

    It is possible to have iTunes sync pictures from your computer to your device, but the pictures themselves will not appear in iTunes.  This is the same regardless of Mac or PC.

  • squawk1200 Level 1 Level 1 (0 points)

    Thanks, that was helpful & appreciated.  So for photos, Itunes is only a "transport media" but it doesn't store anything.  Fair enough.

     

    Now the problem gets worse, and this goes back to my other point above about Itunes complaining that my Ipad2 was synced with another computer.  When I was having big problems with Itunes a couple weeks ago, one of the suggestions to resolve the problem was to uninstall Itunes from my PC and reinstall it, which I did and which appeared to fix the problem.  But now it appears to have created other problems, which may help explain the problem above.

     

    Looking in the PC Itunes library, it has *ZERO* moves there, outside of a movie folder that I loaded into the library today and tried to sync with my Ipad2.  Two problems here:

     

    1. All the movie files ARE ON MY IPAD2 but not in Itunes.  How do I get them into Itunes on my PC?

     

    2. Earlier today, I had about a dozen video files all in a FOLDER on my PC, which I uploaded into Itunes on my PC via "import FOLDER".  I can see them in Itunes on my PC.  (They are the ONLY videos there at all right nnow based on the problem above).  But even after syncing, they are NOT on my Ipad2?!?!?  Why?  Do I need to import all dozen of them one by one by importing FILE instead of importing FOLDER?

     

    Thanks

    Jon

  • squawk1200 Level 1 Level 1 (0 points)

    Also, assume I am also in this case using Itunes on the PC *ONLY* as a transport media, I have some PDF files that I want to read on my Ipad2.  I was able to successfully import them into Itunes on the PC, but after doing a sync with the Ipad2, the PDF files are nowhere to be found.  Where do they  go???

  • diesel vdub Level 7 Level 7 (21,975 points)

    Have you selected the option to sync videos or books (PDF's) in iTunes?

    Until iTunes is specifically told to sync the content, it will not sync it.

  • squawk1200 Level 1 Level 1 (0 points)

    Thank you.  After I re-installed Itunes on my PC, the default is apparently to NOT sync those items so that may be part of the problem.

     

    How do I get around the fact that Itunes thinks my Ipad2 is synced with another computer?  It has NEVER been connected to or synced with another computer.

  • squawk1200 Level 1 Level 1 (0 points)

    Itunes for 64 bit PC is a POS in a big way. Following the advice of several approaches in the various forums, I have been unsuccessful in trying to get Itunes to get it through its fat head that my Ipad2 is not synced with any other computer, nor has it ever been before in its life.  Even unstalled Itunes and wiped out the (now useless) Itunes libraries and directories on the PC, it still is a POS.

     

    How can I tell stupid Itunes that the Ipad2 is the MASTER and transfer stuff from it to the Itunes library on my PC? Or if Itunes is too incredibly stupid to do that, what useful program other than that 2nd grade science project known as Itunes can be used to actually transfer photos/video to my Ipad2?  Heck, even after re-installing Itunes, I tried to get some new videos on my PC uploaded into Itunes (which was apparently successful) but they would NOT sync to my Ipad2, not unless I agreed to first wipe the Ipad2 clean.  No thanks, have already been screwed up Apple multiple times on that one, I'll return the Ipad2 for a refund before I'll do that again.  The Ipad2 is probably the best tablet out there today, but without a decent program to transfer files to it, it's like having a Lamborghini with no tires, no engine, and no car keys.

  • diesel vdub Level 7 Level 7 (21,975 points)

    iDevices are never the master... the iTunes library is always the master.

     

    That being said, with the iPad connected, select File > Transfer purchases.  Any purchases made from iTunes on the device will be transferred to the iTunes library.

    There is no way to get around iTunes wiping the device if iTunes believes that device has previously been synced with another library.  Wipe the device and move on... there are simply more important things in the world.

     

    All of the content that is on your iDevices should already exist in iTunes on your computer.

    If it does not, you are in the US, and you are running iTunes 10.3 you can redownload content via iTunes at no additional cost.

  • squawk1200 Level 1 Level 1 (0 points)

    No.  Ideally you are correct -- just use the TRANSFER option that Itunes offers, except that it does not work.  It looks like it is trying to do the transfer but it does not, and no error messages occur.

     

    For the content, I did not download it from the Itunes store. These are training videos (MP4) that are part of my job and I have watched them before but want to occasionally go back and review them. So getting the original from the Itunes store is not an option.  Also going back to the source to get the original again is not an option, since some are no longer available, and others would fall into the "too hard" category, plus making me look stupid for depending on such unreliable software.

     

    Yes, in the US.

     

    It would *appear* that the crux of the problem is that Itunes on the PC does not think I am trying to sync my Ipad2 with the right computer, it thinks it has been synced elsewhere, and I have not yet found a way to inform Itunes of its erroneous assumption.