When I try to open emails in my comcast.net with Safari, I get a grey screen for an instant & can't open email. I am able to open email with the "Mail" icon.
I have done a reset, restart & sync. This has happened before and it seemed to fix itself, but I need to know how to permanetly fix this annoying problem.
Thanks for your help!
iPad, iOS 4.3.2
I just tried, and it working fine for me. I usually use the regular mail app, but i just went into comcast.net in safari, logged in, went to e mail, and am able to open all the messages. Do not tap on the little envelope, but rather tap on the name of the email that is in blue ( or maybe green, im color blind). Works fine.
I use comcast.net email via Safari on my iPad without issues as well. I just checked and all is fine. Normally I rely on the iPad's Mail App for reading and sending emails but while I participate on this site I like to keep the webmail open on the iPad or so that I can delete the emails from the server as I go along, if I get into one of those discussions that goes on forever and you end up with scads of emails.
Try this and see if it helps your issue. Go to Settings>Safari>Clear History, Cookies and Cache. Then restart your iPad by holding down on the sleep button until the red slider appears and slide to shut it off. Press the sleep button and hold for a second or two until the apple logo appears and let go of the button and let the device fully restart.
Launch Safari, go to your webmail and see if that made a difference.
Thanks!
I tried all suggestions and now when I hilite an email, the keyboard pops up, I close the keyboard and still cannot open the email.
I use the Xfinity Connect Lite version. Does your version look like this at all? It is really odd that the keyboard now pops up when you highlight an email.
You said that you did try a reset - this one? Hold down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears - ignore the red slider - let go of the buttons and let the iPad restart.
Thanks so much --- this worked!! I changed to Xfinity Connect Lite.
Comcast help didn't even tell me to try this.
I'm a new Apple user, so am glad this discussion service works so well.
Have a great 4th of July holiday!
Phyllis
Great. I'm glad it worked for you. This a great site with a lot of knowledgeable users in all aspects of the "World of Apple". Keep coming back.
And a happy holiday 4th of July to you as well!
Everything has been working great until today - now I can't write the text in an email while in compose or reply. The cursor doesn't show in the edit area when I tap there. I can send a blank email ok.
I did a reset and cleaned out cache, etc. Still can't add text to email in Safari Comcast xfinity lite.
Thanks for your expertise!
Phyllis
My expertise is derived from other users expertise! You will again have to go back into the Comcast preferences on the server to to Composing and select Plain Text instead of HTML. I'm pretty sure that's how it will work for you. Try that. Don't forget to save the changes as well.
Frankly I rarely use the webmail on my iPad other than to read and delete messages from the server. I have set my Xfinity mail up in the mail app. There are alternatives as well - the Xfinity mobile app for email. You can find it in the app store. The last one that I know of is to use the mobile website. Here it is.
http://m.comcast.net/i/#main_menu
Personally, I can't get the mobile site to work well either so I have stayed away from it. I'm sure there is something that I have overlooked on the mobile site but since I have other, better alternatives that suit my needs, I never cared about mastering the site!
Thanks again for your help!
Changing the compose setting to plain text worked, even though I prefer html.
I will try setting up the mail app for xfinity.
You're welcome. The set up in the mail app should go smoothly. I am no email setup guru and I had no problems with it and I don't think you will either. If you do - post back.
I cannot open emails in safari comcast.net.
