CanoScan LiDE 60 scanner driver problems

Question

CanoScan LiDE 60 scanner driver problems

I'm usually pretty good at troubleshooting software issues on my iMac, but this scanner problem has me absolutely stumped!!! My old Canon CanoScan LiDE 60 scanner stopped working the other day...out of the blue. I have been using the ScanGear software without a hitch, and now every time I open the program, I get a "Failed To Open Driver" message. I figured out that I obviously needed to upgrade my software and drivers. I did some research online and was told I needed to install the new CanoScan software and driver from the Canon website. This scanner model is technically not supported by Snow Leopard, but some people got it to work!! Well...I tried that, followed all instructions correctly, then restarted my Imac and replugged my scanner USB cord. I opened the ScanGear software again, but I still have the missing driver message!! I've been trying several little tricks to get it work, but still nothing. I'm at the point where I need to start from scratch and uninstall everything related to the scanner, but I'm not sure how to do that correctly either, removing all the orphaned data! Can someone please give me a step-by-step process what I need to do?

iMac 24, Mac OS X (10.6), 4GB 2.66GHz 640Gb

Posted on Jul 3, 2011 10:44 AM

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Answer 1

Jul 3, 2011 11:00 AM in response to Steve Wiskowski

I've also spent what seemed like a lifetime installing and removing and reinstalling CanoScan drivers which are best 5 years out of date..

I suggest trying out VueScan..

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Answer 2

Jul 3, 2011 11:35 AM in response to David Bedford

Thanks for the quick response. Unfortunately, I installed VueScan, but it's still telling me that my scanner cannot be found!!!! How do I get a driver onto my computer? There isn't one available on the Canon website for Snow Leopard or even Leopard. Does Vuescan have it's own drivers?

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Answer 3

PAHU

Level 6

16,723 points

Jul 3, 2011 6:17 PM in response to Steve Wiskowski

Steve Wiskowski wrote:

I did some research online and was told I needed to install the new CanoScan software and driver from the Canon website. This scanner model is technically not supported by Snow Leopard, but some people got it to work!!

Not sure why you think the scanner is not supported. Canon does have a 10.6 driver for the CanoScan LiDE60. Here's a link from the Canon Australia web site.

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Answer 4

Jul 4, 2011 5:24 AM in response to PAHU

Thanks! Seems to work. Strange that this particular driver software is not available on Canon's US site. I miss the ScanGear software. It had more features than VueScan. I'm actually using just the Preview and Image Capture software to scan from now.

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Answer 5

bigkeef

Level 1

8 points

Aug 6, 2011 4:48 AM in response to Steve Wiskowski

Guys, thanks for this. I've had similar problems but with your help and others solved both issues for the Toolbox and Driver (OS X10.6.8):

Make sure all previous drivers downloads etc are deleted, inc the DMG files etc and disconnect the scanner.

You can then download the latest Toolbox from the UK site [dated Feb 2011] (it doesn't require you to reboot, for some strange reason??). Then download the latest driver from the Australian site. You have to reboot then.

Everything seems to work fine. No preview as before unfrotunately but goes a treat. Hope that helps guys.

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Answer 6

Sep 4, 2011 11:28 AM in response to bigkeef

Only wish I could get my perfectly good 1240U to work with Canon drivers.

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