oliverHTW

Q: Submit button in Compressor disabled after update Pro Applications Update 2010-02

Dear all,

I recently bought FCS and the whole software works fine after installation. However, I had to use Compressor over the last couple of days and the submit button was completely disabled and in the cluster field the option this computer had dissapeard. I checked this forum for a solution and found it. It seems that the problem was Qmaster. After reinstalling both Qmaster and Compressor everything works again. I have use the following set of instructions:

 

http://www.digitalrebellion.com/blog/posts/how_to_reinstall_compressor_and_qmast er.html

 

The problem is that now each time I do a software update, I am asked to install the Pro Applications Update 2010-02. After installing this update, the problem occurs again (the submit button is grayed/greyed out). It seems that in my computer the update creates a problem.

 

Does anyone have the same issue and if so, what suggestion you recommend?. At the moment I am avoiding the update, but I may me missing important bug and other fixes.

 

Thanks a lot,

 

Oliver

Compressor, Mac OS X (10.6.8)

Posted on Jul 5, 2011 12:50 AM

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Q: Submit button in Compressor disabled after update Pro Applications Update 2010-02

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  • by oliverHTW,Solvedanswer

    oliverHTW oliverHTW Jul 5, 2011 2:24 AM in response to oliverHTW
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    Jul 5, 2011 2:24 AM in response to oliverHTW

    I have experimented a bit and got the problem sorted. Iuninstalled FCS using the uninstaller from http://www.digitalrebellion.com/fcsremover/.Before installing the whole suite again, I realised there was and additionalApple Qmaster package in the Applications folder. I deleted this file and emptythe trash. Then did a fresh installation of FCS, performed an update andinstalled Pro Applications Update 2010-02.

     

    And now all is up and running workingperfectly.

     

    Oliver