Q: Submit button in Compressor disabled after update Pro Applications Update 2010-02
Dear all,
I recently bought FCS and the whole software works fine after installation. However, I had to use Compressor over the last couple of days and the submit button was completely disabled and in the cluster field the option this computer had dissapeard. I checked this forum for a solution and found it. It seems that the problem was Qmaster. After reinstalling both Qmaster and Compressor everything works again. I have use the following set of instructions:
http://www.digitalrebellion.com/blog/posts/how_to_reinstall_compressor_and_qmast er.html
The problem is that now each time I do a software update, I am asked to install the Pro Applications Update 2010-02. After installing this update, the problem occurs again (the submit button is grayed/greyed out). It seems that in my computer the update creates a problem.
Does anyone have the same issue and if so, what suggestion you recommend?. At the moment I am avoiding the update, but I may me missing important bug and other fixes.
Thanks a lot,
Oliver
Compressor, Mac OS X (10.6.8)
Posted on Jul 5, 2011 12:50 AM
I have experimented a bit and got the problem sorted. Iuninstalled FCS using the uninstaller from http://www.digitalrebellion.com/fcsremover/.Before installing the whole suite again, I realised there was and additionalApple Qmaster package in the Applications folder. I deleted this file and emptythe trash. Then did a fresh installation of FCS, performed an update andinstalled Pro Applications Update 2010-02.
And now all is up and running workingperfectly.
Oliver
Posted on Jul 5, 2011 2:24 AM