Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Diagonal squares and grey screen freeze on startup

It all started while I had an HD monitor connected to my MacBook Pro 17" Inter Core duo 2.16Hz teh other day...


All of a sudden I got a series of multi-colored squares or rectangles all over the screen... Then the computer froze altogether. Upon restart, the rectangles are there again.


Now the startup sequence sometimes gets past the rectangles and onto the grey screen but then it just freezes there.


Ocassionaly it will make it all the way to the login screen and very rarely even let me log in momentarily, but soon after the artifacts start appearing and the computer becomes unresponsive.


This is the same if I try to boot from the OS install disk or from a external drive.


Any help much appreciated. I know this is not a new machine but it is my work computer and I cannot afford to replace it at this time. :-/


Thanks


- Carlos (MrP0nch02)


Here are 2 pictures of what the squares look like on startup.


<a href="http://www.flickr.com/photos/carlosag/5908369744/" title=" by Carlos Alfonso Gonzalez, on Flickr"><img src="http://farm6.static.flickr.com/5273/5908369744_936c53b37c.jpg" width="500" height="374" alt=" "></a>

<a href="http://www.flickr.com/photos/carlosag/5908369116/" title="Untitled by Carlos Alfonso Gonzalez, on Flickr"><img src="http://farm7.static.flickr.com/6008/5908369116_eebe2384d2.jpg" width="500" height="374" alt=""></a>

MacBook Pro, Mac OS X (10.6.7), Intel Core Duo 2.16Hz

Posted on Jul 6, 2011 2:28 AM

Reply
Question marked as Best reply

Posted on Jul 6, 2011 4:26 AM

You've got hardware problems, unfortunately. You'll need to contact Apple for service.

4 replies

Nov 9, 2011 10:31 AM in response to MrP0nch02

So I got it resolved by taking this into the Apple Store and having them take a look a it... they recommended I send it in for service for a flat fee rather than try to have them fix it on the spot. So I did and they ended up replacing the whole logic board and the problem is solved. I got it back within a week and it cost me around $325.


Hope taht helps anyone who may be experiencing the same problems I did.


- Carlos

Diagonal squares and grey screen freeze on startup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.