2 Replies Latest reply: Jul 13, 2011 10:54 AM by alexandre l. m Branched to a new discussion.
gcluskey Level 1 Level 1 (0 points)

I bought my 17" Macbook Pro about 4 years ago and while sitting idle for about ten minutes it the screen went completely blank. After many reboots to a black screen with no chimes I realised something could be very wrong. On bringing it to an apple dealer in Dublin I hope that this might be the nVidia issue and I'll get it fixed for free. Unfortunately I got a phone call today to say the logic board needs to be replaced and the issue is nothing to do with nVidia. This will cost €1,350 ex.VAT to fix. I cannot believe that a laptop from Apple that costs €2,500 can only last 4 years. I've noticed this laptop would get quite hot sometimes during usage, I want my laptop back as its something I use alot but its alot of money. If I was to fork that sort of money on another Macbook am I likely to run into this issue again? Possibly. I've read alot of forums with people running into similar problems. I do like Apple products and considered them a producer of good quality products but after discussing this with a number of people I'm starting to see alot of flaws. I hope this issue is fixed in future products.


MacBook Pro 17", Mac OS X (10.5.8)
  • leroydouglas Level 6 Level 6 (15,280 points)

      I suspect the Nvida is buit into the logic board,  I think I would try again for a better resolve.

     

    The nvidia video card is covered whether you have a warranty or not because it is a known issue http://support.apple.com/kb/ts2377  and they will continue to support the replacing of the card, since it is nvidia who is paying in the end.

     

    http://support.apple.com/kb/HE57

     

     

    MacBook Pro owners who bought a laptop with an Nvidia graphics processor in 2007 and 2008 may be eligible for free repairs as part of a settlement agreement for a class-action lawsuit . . . .The affected Mac models include 15- and 17-inch MacBook Pros bought between May 2007 and September 2008. Not every laptop sold during that period is eligible for the settlement—the MacBook Pro models have to contain an Nvidia chip and feature an eligible serial number. (You can check on the former using the About This Mac panel, and confirm the latter on this lawsuit settlement page.) The laptop also needs to be experiencing the scrambled video or blank screen issues.

     

     

    Message was edited by: leroydouglas

     

    Here is a interesting unconventional fix for some- no endoresement here

    http://www.ifixit.com/Answers/View/9045/MBP+A1226+Logic+Board+last+resort+fix+fo r+nVidia+video+chip

  • alexandre l. m Level 1 Level 1 (0 points)

    I have this same problem with my 17" MBP - Early 2008.

     

    I'm writing from Brazil, so I took my computer to Apple Brazil, they don't want to change the logic board, because they are saying that my computer doesn't show some kind of code needed to send to Apple US to replace the part.

     

    Does anyone know how I can contact Apple U.S. to make this claim?

     

    Sincerely, Alexandre de Carvalho