Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Please help me my ipod wont work! D:

I need serious help D:! ok so i have succesfully synced music onto my ipod b4 but i wanted more songs so i was syncing music onto my ipod touch once again and once the sync was almost finished it said something about an error and then when i unplugged my ipod all of my songs that i had 1st put on my ipod were gone D:! after that my ipod stopped showing up on itunes on one of my computers so i switched to the other and it started doing the same thing. i came on here and was told it might be because itunes wasnt up to date so i updated itunes and my ipod but after the update, during the time when it was backing up software i think, another error popped up and said something about how the session had timed out, my internet connection is fine to so it wasnt that. after that another error popped up saying i needed to restore my ipod back to its factory settings and i said ok but another error always pops up saying the sesion timed out of something! now my ipod is like it was when i first got it! the screen shows the end of a usb cord pointed at the itunes sign! ive tried turning it off but it wont work! and when i try to hook it up to itunes on either off my computers it doesnt show up in itunes and a message from windows pops up and says "Found new hardware: Windows needs to install driver software for your apple mobile device (Recovery mode)" please help me i cant even do anything at all with my ipod right now! D:

iPod touch, Windows Vista

Posted on Jul 7, 2011 6:33 PM

Reply
7 replies

Jul 7, 2011 8:50 PM in response to AdventureTimePenguin

The Internet provider might have too many people using the Internet than what the particular servers are setup for. Or your computer just needs to reset. Try restarting your computer. Also do a hard reset on the iPod. Hold the power button and wake button down until you see the apple logo come on. Let go. Then let the ipod finish bopting up . Then restore your iPod as a new iPod, NOT from the backup.

Please help me my ipod wont work! D:

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.