iTunes Saying " "iPhone" cannot be synced. The required file cannot be found. ????

Question

iTunes Saying " "iPhone" cannot be synced. The required file cannot be found. ????

Hey Everyone,

I have an iPhone 4 running iOS 5 Beta 2 and am running iTunes 10.5 Beta 2, and, when I try to sync my iPhone 4 it comes up with a "The iPhone "iPhone" cannot be synced. The required cannot be found."

This is the first time this has happened. I have synced many times before and this just now started today. I have no idea why and it is keeping me from Syncing my iPhone which is very annoying.

If anyone has any speculations as to why it is doing this, please, let me know!

Thank you,

Mitchell

iPhone 4

Posted on Jul 7, 2011 11:44 PM

Reply

Answer 1

Jul 9, 2011 1:52 PM in response to markfromyucaipa

I am having the same problem, I think I narrowed down the problem though, when i deselect sync photos from iPhoto it syncs fine and I don not get the message "required file cant be found", but when I select sync photos from iPhoto I get the message.

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Answer 2

wjosten

Level 10

95,369 points

Jul 9, 2011 1:56 PM in response to appledevin

Delete the iPod photo cache, as described here:

http://support.apple.com/kb/ts1314

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Answer 3

Jul 9, 2011 2:29 PM in response to wjosten

Thanks you guys so much! That was really frustrating! I really appreciate it! My condolences.

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Answer 4

Jul 10, 2011 9:18 PM in response to markfromyucaipa

The step that seems to be left off here is the need to restart iTunes after you delete the iPod photo cache. After I did that, my problem was also resolved.

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Answer 5

Jul 20, 2011 11:33 AM in response to Misplaced Longhorn

I am suddenly having this problem also, and deleting the cache does not seem to be working. Any other advice? Thanks

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Answer 6

Sep 5, 2011 8:50 PM in response to hotsykaatzy

i am not syncing photos at all onto my phone. mine happens with my music..

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