11 Replies Latest reply: Dec 8, 2014 7:06 AM by philip1980
RWR Level 1 Level 1 (5 points)

How do I get books and PDFs back on my I pad after a forced restore? After I synced, the apps were there, Nook and Kindle books present, but no PDFs or I books in the I book app. that's a lot of $$ lost. help

  • FishComputer Level 4 Level 4 (1,035 points)

    For the iBooks, open the store, click purchases, and download them for free

  • RWR Level 1 Level 1 (5 points)

    Is there any way to get back things that I purchased elswhere? I had several ebooks and PDF files that were purchased.

  • FishComputer Level 4 Level 4 (1,035 points)

    Are they backed up to the computer?

  • RWR Level 1 Level 1 (5 points)

    Yes, they are backed up on the computer. I don't know how to get them to transfer back to I tunes for transfer back to the I pad.

  • King_Penguin Level 10 Level 10 (106,435 points)

    If they are on your computer then have you tried either doing File > Add File To Library in iTunes or just dragging them over and onto iTunes . If they are supported by iTunes then they should then appear in the Books section of your iTunes library (if Books doesn't show then you can tick it on the General tab in Edit > Preferences). You should then be able to add/sync them to the iPad via it's Books tab when connected to your computer's iTunes.

  • FishComputer Level 4 Level 4 (1,035 points)

    After following KingPenquin's instructions, use the Books tab in the iPod summary page

  • fairplay1234 Level 1 Level 1 (0 points)

    1) Today Itunes prompted me to update the OS on the IPAD.

     

    2) It warned me to back up IPAD before I did.  I did

     

    3) I updated software.

     

    4) It returned with an error saying it could not install software and I must restore to facotry settings

     

    5) I resotored to factory settings

     

    6) After that I attempted to restore contents of my IPAD from Itunes on my Windows 7 machine. 

     

    7) It restored only music but no applications and no other information

     

    8) I spent all day on the phone with Apple Support who managed to get the applications restored by going through one by one and syncing.

     

    9) It took a few hours

     

    10) After I finished I noticed that files/documents associated with various applications like Kindle, Goodreader, Penultimate Notes were missing on the IPAD.

     

    11) I have made a few phone calls to Apple and thy claim the following: "Apple is not responsible for restoring files or data associated with any applications, only the application itself.  It is your responsibility to contact the application developer to get your files restored."  This sounds patently absurd to me. I spent half an hour explaining the absurdity of this claim to the Apple representatives but they are firm and non-wavering in this opinion.  One even claimed that restoring does not restore applications which of course is not correct.

     

    12) I gave them the example of MS Word on MacBook Pro. If I save/back up on another machine and then restore back to the original machine I would expect to be able to see the Word files I had created and saved.  That in particular the failure to view them would not be Microsoft's responsibility but Apple's.  They disagreed saying it would be between me and Microsoft and the Apple devices had nothign to do with saving or successful restoring.

     

    13) So I have lost all e-books purchased on Kindle, plus all documents saved on Goodreader application, notebooks on Penultimate applications, and my children’s drawings on their drawing applications.  Apple Support say I should contact each application vendor to try and recover the missing data.  They refuse to tell me how to get it from ITUNES backup stored on my Windows 7 machine as they say it will not be there. 

     

    They have asked me to write to

     

    Apple Customer Support,

    Holly Hill,

    Cork,

    Ireland

     

    quoting case number 319718819.

  • golinux Level 1 Level 1 (0 points)

    Holly,


    I had exactly the same experience.  Regardless of who supports the applications, the backup feature in iTunes for the iPad states "full backup".  What other vendor would state they are doing a full backup but not back up your data.  

     

    I was almost ready to buy a Mac Air before this restore disaster happened.  I bought the Dell Ubunutu Laptop instead which is much more powerfull and just as pretty.

  • JuliusTio Level 1 Level 1 (0 points)

    just happened to me today, even worse. At first I couldn't play my videos and music stored in my iPad. Everytime I try playing, the app close itself and when I restored, I lost all my files, including music and videos.

  • kimacnz Level 1 Level 1 (0 points)

    Just wanted to say thank you for your comment.  Just updated to the latest IOS and had nothing in what was a fairly full iBook app.  Your instructions were simple, easy to follow and brought back everything!  THANKS!

  • philip1980 Level 1 Level 1 (0 points)

    After restoring from iCloud backup of my old iPad on my new iPad I've seen no books or pdfs in iBooks as everybody else. I went to Settings => iBooks and turned on Sync Bookmarks and Sync Collections. In a matter of 2-3 minutes I got all of my books and pdfs back. It looks like it was downloaded from iCloud, since WiFi on my old iPad was turned off at the moment, so it was a single device sync with the cloud, not syncing 2 devices being on one network.

    I have no idea why Apple didn't keep this setting on by default.

    Enjoy!