Previous 1 2 3 Next 36 Replies Latest reply: Dec 4, 2014 6:45 PM by William Boyd, Jr.
hoss007 Level 1 Level 1

My MacBook pro freezes during startup while the logo is still showing and the moving circle stops after about 30 seconds. Any ideas please?


mac book pro, Mac OS X (10.6.5)
  • William Boyd, Jr. Level 6 Level 6

    Does it ever finish booting?  If so, launch the Console utility and look for messages that might explain the problem.  If not, will it boot into "safe mode"?

  • hoss007 Level 1 Level 1

    Thanx for reply. It never finishes booting just stays at that point.

  • William Boyd, Jr. Level 6 Level 6

    hoss007 wrote:

     

    It never finishes booting just stays at that point.

    Even if you try a "safe mode" boot?

     

    You may find some useful advice in this Apple document.

  • hoss007 Level 1 Level 1

    Finally found safe mode but it did not work either. Then followed ur link and tried to reset nvram and pram - no luck there either. I do not have a utility disc so unable to do next recommendation on link. Mighty frustrating!

  • William Boyd, Jr. Level 6 Level 6

    Try booting into "verbose mode".  When the boot process stalls, write down (or take a picture of) the last few messages and post them into a reply here.

  • hoss007 Level 1 Level 1

    Last few messages in verbose copied below:

     

    IO80211Controller: :dataLinkLayerAttachComplete():adding Apple EFINVRAM notification

    vvAirPort: Link Down on en1. Reason1 (unspecified).

    vvvDSMOS has arrived

    vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

  • William Boyd, Jr. Level 6 Level 6

    On my Mac that DSMOS message appears about 20 seconds into the boot process.  Booting finishes about 30 seconds after that.

     

    Do those letters "v" really appear on the screen?

     

    Unfortunately, if those are the last messages on the screen, I see nothing there that explains the hang.  The next message I see after the DSMOS message is one about an AirPort daemon, although I'm not sure I understand any connection there might be between that and your hang.

     

    Since you don't have a system restore disc you won't be able to do the next thing I was going to suggest, which is to run the diagnostics that came with that Mac.  If you have an OS X 10.6 installation disc, you could try reinstalling OS X over the top of what's on it now.  Right after that finishes use Software Update to apply any missing OS X updates, or download and install the "combo" updater for the version of OS X 10.6 that you want.  If that Mac has a software problem doing that might help.

  • hoss007 Level 1 Level 1

    Firstly thanx a lot for ur suggestions. Yes all those "v"s did appear! Weird! Since I'm traveling for next 2 weeks I won't be able to reinstall til I get home. Thanx again.

  • William Boyd, Jr. Level 6 Level 6

    hoss007 wrote:

     

    Since I'm traveling for next 2 weeks I won't be able to reinstall til I get home.

    If you're anywhere near an Apple store during your journey you could stop by to see if they could help you.

  • kdslemm Level 1 Level 1

    I was reading this thread which exactly explains my dilemma. Mine also freezes during the spinning gears. I've checked RAM and HDD and both function well. I have also gone through the Apple troubleshooter to no avail.  IMG_1479.JPG

    I'm suspecting a motherboard issue.

    I mainly wanted to see if anyone on here could glean any info from the screen capture I took just recently.

     

    Thank you.

  • William Boyd, Jr. Level 6 Level 6

    I do see some odd things there, but nothing that I'm sure identifies a problem.  Does the boot process hang indefinitely after the last message appears?  Have you tried running hardware diagnostics?

  • kdslemm Level 1 Level 1

    Thank you for the reply, William. Unfortunately the "c" option does not bring up the hardware diagnostics. I'm not sure if it matters, but I did see the Macbook Pro 3.1 label during reports. Maybe this is too early for that feature (2007 I believe).

     

    The spinning gears freeze after several seconds of loading. I'm awaiting my retail disc to hopefully run the aformentioned diagnostics.

  • William Boyd, Jr. Level 6 Level 6

    kdslemm wrote:

     

    Unfortunately the "c" option does not bring up the hardware diagnostics.

    Do you mean the "d" key?  The "c" key has a different purpose.

  • kdslemm Level 1 Level 1

    Yes, excuse me. I've been pressing and holding too many keys lately.

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