2 Replies Latest reply: Jul 11, 2011 6:56 AM by ashley_ranew
ashley_ranew Level 1 (0 points)

Ive had my iPhone 4 for almost a year now. Up until a couple months ago it worked great. Recently it has stopped sending and receiving mms. I've seriously tried everything to fix it. Sometimes shutting down and restarting fixes it but this time it hasn't. I've tried turning off wifi and sending that way, resetting network settings, shutting down and staying off for a little while. These are all pictures taken by my iPhone so the file clearly isn't to large. And all the simple things my software is up to date, I have a data plan and my mms setting is turned on. ATT is clueless as to how to fix it and I'm over two hours away from an apple store. Please someone help I love my iPhone but this is driving me crazy. 

iPhone 4, iOS 4.3.3
  • wjosten Level 10 (94,210 points)

    Can you send & receive SMS's? If so, I can tell you that in 99.9% of the cases where a user can send & receive SMS's, and MMS is turned on in settings, but not send or receive MMS's, the problem rests with the carrier. You need to call back & talk to someone more knowledgeable at AT&T. The problem most likely rests with how your account is provisioned.

  • ashley_ranew Level 1 (0 points)

    Thank you. I will call ATT and try that!