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Safari font size on ebay is getting smaller and smaller. How to stop that..

Safari font issues on Ebay


I have the ipad2.When I go to the ebay website some of the pages are almost unreadable without zooming in on the text.

EBay starts to open in normal font. As it loads, the font gets smaller, When I go into different link on Ebay it gets even more smaller. More link I go into smaller it gets until it is unreadable.

This may happen on other sites for other people.

How do I peep it to same size all the time?

iPad 2

Posted on Jul 12, 2011 4:27 AM

Reply
39 replies

Feb 18, 2012 2:17 AM in response to zamansf

I have the exact same problem on my iPad1 and have had for awhile. It usually occurs on My eBay watch list page and I suspect it has something to do with the ads for other similar items that load at the bottom of the page. I generally reload the page on the safari address bar and it corrects itself. Annoying but not catastrophic.


A fix would be most welcomed.

Mar 21, 2012 4:23 PM in response to zamansf

Hi I am getting the same thing also, and it's just started happening over the last few weeks or so. The writing is so tiny it disappears to almost a feint dot.. It's driving me so mad as I can hardly see as it is. Please can someone help this is so annoying. It seems to be on eBay and I have not noticed it happen on anything else. It just gets smaller and smaller and smaller. HELP PLEASE...

Mar 25, 2012 10:08 AM in response to zamansf

I have had this same issue and I am sick of it.

If I call apple support they don't seem to get that they have to have the safari people talk to the eBay people.

I have called both and neither seem to take the problem seriously enough.


how can we get this fixed?

Is there a web based support site that addresses browser trouble?

eBay rep said that safari compatibility is questionable.

That tells me that it's on apple to fix the bug. That is if apple is not to big to care

Like ebay........same crap u pay and have to wait until enough people complain.

Mar 31, 2012 6:05 PM in response to zamansf

Have the same problem - only after signed into MyEbay. It is only the problem on MyEbay-website not on the specific product-sites. I have to refresh MyEbay-website again to have a chance to read without using a microscope. Sometimes I have to refresh more than only one time. And sometimes it's too heavy that I decide: don't buy anything and shut ebay. In order to describe it my way: It seems as if everything on the website is running away - you can see the letters getting smaller and smaller and suddenly they are small as points / dots on the screen - not readable - neither by your eyes nor by having enough phantasie.

Apr 1, 2012 3:02 PM in response to zamansf

I have spoken with apple techs and eBay techs. I have gotten follow up calls and email from eBay. As far as I can say, eBay is trying to get this shrinking trouble fixed.

I am a little concerned that this seems to have been going on for some time now. Since I am a new iPad user, it would be of help if it could be found out when this began happening? Upgrade to OS or upgrade to the safari browser? Any good accurate info will help. Best regards.


I too have put the debug switch on. It did not resolve the issue. I also prefer the safari browser over the ap. I like the ap and do use it for some purposes. Apple tech said eBay would likely not concentrate on the mobile version of safari because of it. This would be the wrong approach. I believe eBay is genuinely looking at why the mobile safari "lite" browser will frequently cycle the page size and go against the user input to scroll or resize with touch after it loads.


What I do notice on eBay is if I refresh the screen it loads at one font size where as when I load a page to link somewhere the page always reduces one time. That is the screen does not just load and it reduces once to a smaller font but is still readable. When this keeps going the page "shakes" like 8-10 times reducing until the writing looks like a thread. This is the problem, once the first reduction doesn't stop, it goes through multiple times (8-10 reductions) until--- It is impossible to see the space between letters and the height of the text is as thick as a piece of thread.

Apr 2, 2012 1:42 PM in response to zamansf

I heard from eBay today. Their response is not good. They say the problem is with the iPad.. Apple says problem with eBay. Below is the email from eBay



I am just contacting you on behalf of the concern that you have brought up with eBay about your problem with the eBay screen shrinking. I have found out some further information about this issue that I wanted to let you know. So, the technical team here at eBay has looked into the problem and they are saying that it has come down to a resolution the problem is not on our site itself. They have come down to a resolution of it is something in your computer settings that needs to be taken care of with apple or a technician for apple. So, I hope the information that we have gone over so far has helped to this point, if you do have any further questions or concerns please feel free to contact us thank you again for being a valued member to eBay and our community.


Thanks,


eBay

Apr 5, 2012 2:06 AM in response to Michael_Mc

I can’t believe WE paid that much money to Apple making them one of the largest company in the world and they can’t look after their customers or cut the price of their products. I have now bought a Playbook. Must Say, Ipad is a thing of beauty, so I am hanging it on the wall. lol. It’s like buying a £700 Morden artwork.

For £200, my playbook does all I need, just wish they had more Apps.

I wish you all the best in getting some answers from Apple. Steve must be Laughing his head off from his grave..

Apple is just a Money Making (BI*CH) / Machine.

May 9, 2012 11:44 PM in response to Jftman

I have the same problem, I'm pretty sure it started with the 'upgrade' to iOS 5. I have done a reset, but it hasn't gone away. Neither Apple or EBay have customers as their prime concern - they should look at Linux developers to see how different IT developers can work together to fix problems, and how they use customer reports to understand the problems they are having. Instead they look inward, and their obsession is protecting themselves. Just my opinion!

May 13, 2012 1:26 AM in response to zamansf

Its obviously something with eBay's pages that is creating the issue. I just confirmed I get the same odd, jerky text shrinking. Although its kind of a separate issue, but related, I find it a little strange that mobile safari is missing what is in every browser I've ever used: in other browsers, there are always preferences that allow force-adjusting the smallest point size that the browser will display, even the desktop full version of safari one can adjust this.


I have been using a workaround for the lack of a "Smallest point size to display" in mobile safari (or, depending on how you look at it, the inability to adjust point size in any way).


http://tinyurl.com/c3gsu58


I have set up several of these bookmarklets, and it seems to work well. But as my eyes are getting worse, it is becoming tedious that for every website I visit I have to experiment with my bookmarklets to determine the ideal point size for comfortable reading, and I also doubt it fixes the eBay issue of text spontaneously shrinking, but I thought I'd post the link anyway... you can google around for others explanations of the javascript bookmarklets, there are many available.

Safari font size on ebay is getting smaller and smaller. How to stop that..

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