I always get the message "Cannot connect to the App Store"

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Level 1

4 points

I always get the message "Cannot connect to the App Store"

No matter what I do I always get the message "Cannot connect to the App Store" so far. I have a Mac Pro (2009 and out of warranty), and from day 1 of the introduction of the App Store I have never been able to us it. After every update I try again but no go. I just re-installed the OS back to 10.6.3, did the updates via the 'Software Update', all of them, and I still cannot access the "App Store". Does anyone have any suggestioins?

Message was edited by: Unixwolf

Mac Pro, Mac OS X (10.6.8)

Posted on Jul 12, 2011 11:25 PM

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Answer 1

Best reply

Carolyn Samit

Level 10

165,615 points

Jul 13, 2011 1:02 AM in response to Unixwolf

Install the Mac OS X 10.6.8 Update Combo.

Then restart your Mac.

Go to your Apple menu / App Store...

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Answer 2

Unixwolf Author

Level 1

4 points

Jul 13, 2011 7:12 AM in response to Carolyn Samit

Are you recommending I reinstall the Mac OS X 10.6.8 Update Combo manually even though I just re-installed the whole operating system and did the update through the Apple Update utility?

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Answer 3

Unixwolf Author

Level 1

4 points

Jul 13, 2011 5:27 PM in response to Unixwolf

Thank you that worked, I can't believe apple has not fixed this problem when updating from the "Update Utility".

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Answer 4

Jul 13, 2011 6:05 PM in response to Unixwolf

Glad it's working for you 🙂

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Answer 5

Unixwolf Author

Level 1

4 points

Jul 15, 2011 8:17 PM in response to Carolyn Samit

Sorry to say I spoke too soon. While now I can browse through the 'App Store' I still can not make a download or purchase, the App Store continues to lock up. So far I always have to "Force Quit" in order to get out of the "App Store" once I try to download an app.

Message was edited by: Unixwolf - more info.

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