6 Replies Latest reply: Jan 30, 2013 8:33 PM by TheFirstRook
kolaaman Level 1 Level 1 (0 points)

MY SOUND IPHONE 4 IS NOT WORKING WHAT SHOULD I DO NOW


iPhone 4, iOS 4.3.3
  • ktinaa Level 2 Level 2 (470 points)

    Did you check the silent switch on the side of the phone above the volume switches? You don't want to see orange

  • mikegooner Level 1 Level 1 (0 points)

    My new iphone 4s has sound problems. Ringer buttons dont work. phone keys have no sound. No message alert sound only vibrate. incoming call sound works though. No camera snap sound when taking pictures. No video sound or music sound unless headfones attached. Mute off. All correct buttons in settings menu. Tried soft reset and reinstall but no difference. Sound worked after a full overnight charge. Now not working again.

  • Grampasquirrel Level 1 Level 1 (0 points)

    I had same problem. Clean the docking area with a dry toothbrush and puff with a can of pressurized air.

  • goldenfool Level 1 Level 1 (0 points)

    "My new iphone 4s has sound problems. Ringer buttons dont work. phone keys have no sound. No message alert sound only vibrate. incoming call sound works though. No camera snap sound when taking pictures. No video sound or music sound unless headfones attached. Mute off. All correct buttons in settings menu."

     

    Same problem "Feature?" here. Have tried blowing into the dosking port, no result. Also tried cleaning out the head phone jack, no result. Should I bring it to the store to have a genius look at it?

  • Gingernut007 Level 1 Level 1 (0 points)

    thats all good that dont even work

  • TheFirstRook Level 1 Level 1 (0 points)

    I had the same problem as well for nearly 3 months.

     

    I had tried bring the Iphone into my phone carrier and they sent me to the AppleStore. When I brought it to them they hooked it up to the diagnostic machine and they told me just to restart the Iphone from the factory settings.

     

    This didn't work either. To complicate things more, other "solutions" seem to only yield temporary success. These temporary solutions included: blowing compressed air into every port, various restart combinations, various factory restore methods.

     

    I had nearly given up until I stumbled upon a support post on Apple's website that finally yielded success.

    http://support.apple.com/kb/TS1630

     

    The solution for me is listed as line 7, which reads:

    "Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris."

     

    Apparently, this cylinder shaped, mesh area is in some way tied to what triggers the headphones/speaker selection. I am not sure how, but I can say that after gently brushing it out my sounds are working again; specifically my music is now able to play directly off the speakers and my Iphone apps all play their sounds agian.

     

    Hope this helps you as well!